Parts & Accessories Professional

Rogers Motors; Hermiston (OR); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Paid vacation

401(k)

Job summary

Rogers Motors in Hermiston, Oregon, is seeking a full-time Parts and Accessories Professional for our Subaru of Hermiston dealership. The role centers on selling parts over the counter, by phone, and through the shop, requiring automotive parts and customer service experience.

We value a hands-on approach and community focus, with full-time benefits including medical/dental coverage and a 401(k). A successful candidate will have a valid driver’s license, a high school diploma, and at least one

Qualifications

• Valid Driver’s License.
• High school diploma or the equivalent.
• One year of experience in an automotive parts department.

Responsibilities

• Be friendly, professional and efficient when working with all customers, both on the phone and in person.
• Provide the same high level of service to the other dealership departments as is given to other customers.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Ensure that all charge sales are signed by the customers.
• Keep front and rear counter areas clean and uncluttered.
• Replenish assigned inventory daily.
• Advise Parts Manager when areas of the department are not in satisfactory condition.
• Keep current on new products and product updates.
• Provide additional front and rear counter specific assistance relating to answering phone calls, provide price quotes, pulling stock parts, preparing parts for delivery, etc.

Skills

Customer service

Product knowledge

Communication skills

Sales oriented

Education

High school diploma or equivalent

Valid Driver’s License

One year automotive parts department experience

Tools

POS system

Inventory software

Shop management software

Job description

Rogers Motors in Hermiston Oregon, is seeking a full-time Parts and Accessories Professional to join the team at our Subaru of Hermiston dealership. Our employees are motivated, knowledgeable, and caring professionals who are committed to building long-term relationships with our customers. We value a hands-on approach, strong attention to detail, and a genuine passion for doing what’s right for our customers and our community. Rogers Motors has been a family-owned business supporting our local community for over 55 years. We provide training, mentoring, coaching, and full support to help you succeed. All full-time positions include medical and dental coverage, paid vacation, 401(k) & more. Rogers Motors is a drug-free, equal opportunity employer. Applicants must pass a background check and drug test while possessing a valid driver’s license with an acceptable safe driving record. If you want to join a winning team and continue to drive home the culture of success that we’ve built over the last 55 years, we want to speak with you!

OVERVIEW

The Parts and Accessories Professional sells, at retail, parts to all available customers over the counter, through the shop, or on the phone. A successful candidate for the Parts and Accessories Professional position will have automotive parts and customer service experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Be friendly, professional and efficient when working with all customers, both on the phone and in person.
• Provide the same high level of service to the other dealership departments as is given to other customers.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Ensure that all charge sales are signed by the customers.
• Keep front and rear counter areas clean and uncluttered.
• Replenish assigned inventory daily.
• Advise Parts Manager when areas of the department are not in satisfactory condition.
• Keep current on new products and product updates.
• Provide additional front and rear counter specific assistance relating to answering phone calls, provide price quotes, pulling stock parts, preparing parts for delivery, etc.

EDUCATION AND EXPERIENCE

• Valid Driver’s License.
• High school diploma or the equivalent.
• One year of experience in an automotive parts department.

PREFERRED QUALIFICATIONS

• Ability to read and comprehend instructions and information.
• Ability to work well with the public, sometimes with several customers at a time.

WORKING CONDITIONS

This is a physically demanding position. The Parts and Accessories Professional will move throughout the parts shelves all day, reaching and climbing to obtain parts from inventory. Will stand six to eight hours during a shift at the customer counter, of which the surface is 44 inches from the floor. When delivering parts to the service department and body shop, the Parts and Accessories Professional will be exposed to noise, dust, exhaust fumes, paint, and other hazardous and nonhazardous materials. To perform this job successfully, an individual must be able to complete each essential duty satisfactorily.The working conditions described above are representative of those an individual may encounter while performing the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.