Partnerships Operations Manager

Fluent,-LLC; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

Fluent, Inc. is a commerce media solutions provider seeking an operations-minded partner programs operator. You will coordinate cross-functional touchpoints, build performance reports, and draft financial models for leadership review and decision-making.

You will also enable campaign ops, QA, and documentation, ensuring the day-to-day work aligns with strategic discussions and scales with the partner book.

Qualifications

• 3–5 years of business operations experience, ideally in partnerships, commerce media, or performance marketing.
• Strong project management skills with cross-functional collaboration and deadline management.
• Excellent documentation skills and ability to write playbooks.
• Comfort with building financial models and dashboards from scratch.
• Experience supporting campaign ops or QA workflows (launch tracking, migrations, etc).

Responsibilities

• Coordinate cross-functional touchpoints with product, campaign strategy, and data teams to execute existing partner programs.
• Ensure follow-through on operational cadences and action items from partner conversations and internal syncs.
• Own recurring performance reporting and dashboards for leadership and partner-facing teams.
• Build first-draft financial models, pacing scenarios, and QBR materials for leadership review.
• Facilitate campaign ops, QA, and documentation to keep syndication partners running cleanly.
• Maintain operational playbooks to scale across partners without reinventing processes.
• Support new partner accounts alongside account owners and coordinate advertiser-side needs.
• Surface new partnership opportunities for leadership evaluation.

Skills

Project management

Cross-functional collaboration

Documentation

Financial modeling

Dashboards

Campaign ops

QA workflows

Tools

Excel

Tracker migrations

Job description

Fluent, Inc. is a commerce media solutions provider seeking an operations-minded partner programs operator. You will coordinate cross-functional touchpoints, build performance reports, and draft financial models for leadership review and decision-making.

You will also enable campaign ops, QA, and documentation, ensuring the day-to-day work aligns with strategic discussions and scales with the partner book.