Partnership Success Director, Revenue Cycle

Ensemble Health Partners; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Associate Benefits

Our Culture

Growth

Recognition

Job summary

Ensemble Health Partners is seeking a Partnership Success Director for a remote role with up to 25% travel to client sites or corporate offices as needed. You will lead day‑to‑day client operations, plan and implement policies, and drive initiatives to deliver results across acute or physician revenue cycle activities.

You will partner with CFOs and client leadership, articulate deliverables, monitor performance, and identify opportunities for improvement.

Qualifications

• Experience within Front‑End, Middle Revenue Cycle (e.g., CDI, Utilization Management, Physician Advisory, Coding), and/or Back‑End Revenue Cycle Operations.
• Demonstrated ability to understand operational workflows and objectives while extracting insights and improvement opportunities from underlying data.
• Strong communication skills with the ability to clearly articulate trends, issues, and recommendations to operational leaders and executive stakeholders.

Responsibilities

• Articulate plans with client deliverables, timelines, outcomes, and actions, and monitor bad debt and process improvements in key areas.
• Identifies gaps in client support or performance and proposes solutions to drive improvement.
• Builds relationships and organizational alignment, influences decisions, and engages onsite operational teams to drive results.
• Participates and leads program-level meetings with stakeholders, working closely with CFO and client leadership to support analysis, reporting, and service line development.
• Acts as a revenue cycle expert, ensuring prompt communication of changes related to payer policies, contracting, regulatory updates, and compliance requirements.
• Assists client leadership in understanding revenue cycle processes, metrics, tools, and reports.
• Facilitates monthly client meetings to review operations performance, strategic initiatives, partnership opportunities, and escalated support needs.

Skills

Power BI

SQL

Python

Client-facing

Communication

Job description

Ensemble Health Partners is seeking a Partnership Success Director for a remote role with up to 25% travel to client sites or corporate offices as needed. You will lead day‑to‑day client operations, plan and implement policies, and drive initiatives to deliver results across acute or physician revenue cycle activities.

You will partner with CFOs and client leadership, articulate deliverables, monitor performance, and identify opportunities for improvement.