Partnership Growth & Onboarding Lead

St. Mary's Food Bank; Phoenix (AZ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

PTO & holidays

401(k) match

Job summary

St. Mary’s Food Bank is seeking a Partner Recruitment & Engagement Specialist to identify, recruit, and onboard new community partners across Arizona.

You will manage a partner pipeline, assess needs, and guide agencies through onboarding while collaborating with internal teams to ensure successful integration into the network. As the primary contact for prospective partners, you will represent the organization at community events and support ongoing partner engagement, monitoring visits, and

Qualifications

• Bachelor’s level degree in a related field.
• Two years of related customer service, nonprofit, intake, outreach, case management, or social service experience preferred.
• Strong communication, customer service, presentation, organization, and relationship-building skills.
• Ability to manage multiple priorities, maintain accurate records, and identify practical solutions.
• Proficiency with Microsoft Office and ability to learn database and management systems.
• Ability to work independently and collaboratively across teams.
• Team Player
• Commitment to St. Mary’s Food Bank’s mission.

Responsibilities

• Proactively identify, recruit, and engage prospective partner agencies to expand St. Mary’s Food Bank’s distribution network.
• Build and maintain relationships with community organizations, identifying partnership opportunities in underserved and high-need areas.
• Manage a pipeline of prospective partners, tracking recruitment efforts, outreach activities, and progress toward onboarding.
• Represent St. Mary’s Food Bank at community meetings, networking events, and outreach opportunities to promote partnerships and network growth.
• Guide prospective partners through intake, application, and onboarding.
• Assess agency needs and connect partners with appropriate programs, services, and resources.
• Review required documentation and communicate requirements, status, timelines, and next steps.
• Coordinate site visits and onboarding activities with regional and internal teams.
• Maintain accurate partner records and track applications through completion.
• Conduct assigned partner monitoring visits for program, food safety, and policy compliance.
• Document findings and required follow-up.
• Assist partners in addressing identified needs and maintaining compliance.

Skills

Communication

Customer service

Relationship-building

Organization

MS Office / databases

Education

Bachelor’s degree

Tools

Database systems

Job description

St. Mary’s Food Bank is seeking a Partner Recruitment & Engagement Specialist to identify, recruit, and onboard new community partners across Arizona.

You will manage a partner pipeline, assess needs, and guide agencies through onboarding while collaborating with internal teams to ensure successful integration into the network. As the primary contact for prospective partners, you will represent the organization at community events and support ongoing partner engagement, monitoring visits, and