Skills Center Outreach Enrollment Specialist

St. Mary's Food Bank; Phoenix (AZ); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

401(k) Retirement Savings Plan

Employee Referral Bonus Program

Tuition Assistance

Competitive pay starting at $48,000

Job summary

A community support organization in Phoenix is looking for a Skills Center Outreach Enrollment Specialist. The role involves working with various social service and government agencies to enroll students into programs, ensuring a positive experience throughout the process. Qualifications include a Bachelor’s degree and two years of experience, strong organizational and communication skills, and the ability to work independently. This position also comes with a competitive salary starting at $48,000 and a comprehensive benefits package.

Qualifications

• Bachelor’s degree and/or two years’ experience in a related position.
• Strong organization skills, accurate, and detail‑oriented.
• Strong work ethic, ability to learn quickly and adapt to change.
• Exhibits sound judgment and swift decision-making skills.
• Valid AZ Driver’s License.

Responsibilities

• Ensure applicants have a positive experience during the admission process.
• Complete all steps of the applicant interview process.
• Build and maintain applicant referral sources and partner relationships.
• Prepare class lists and demographic reports for starting classes.

Skills

Communication

Organization

Relationship building

Initiative

Problem-solving

Adaptability

Compassion

Time management

Education

Bachelor’s degree

2 years related experience

Tools

Microsoft Office

Job description

Skills Center Outreach Enrollment Specialist

3 days ago Be among the first 25 applicants

The Skills Center Outreach Enrollment Specialist works with a wide variety of community social service and government agencies to achieve monthly program enrollment objectives by recruiting, evaluating, and enrolling student applicants that meet program criteria. The Enrollment Specialist will be working with adults who are looking for an opportunity to move forward in their lives.

Essential Functions

• Works proactively to ensure all applicants have a positive experience during the applicant and admission process
• Completes all steps of the applicant interview process including scheduling candidate interviews, conducting candidate prescreens, scheduling additional interviewers/intakes, administering drug test, and completing student background information
• Build new applicant referral sources and maintain current partner relationships through on‑going marketing, outreach and education efforts including attending offsite events and conducting weekly information presentations throughout the valley
• Creates necessary paperwork and communication relating to new student needs including acceptance/denial letters, reference letters, and student status letters, etc. as needed
• Communicating with external partners regarding applicants
• Schedule and conduct info sessions: Onsite and off‑site at agency partners
• Prepares class lists and demographic reports that outline the students that will be starting each class with any pertinent enrollment information
• Provides recruitment and outreach updates to instructors and staff as needed
• Captures and tracks data according to needs of program

Physical Demands/Environment Factors

• Requires extensive sitting with periodic standing and walking.
• Requires significant use of personal computer, phone and general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• Will require off‑site travel (not overnight)

Minimum Qualifications

• Bachelor’s degree and/or two years’ experience in a related position
• Strong organization skills, accurate, and detail‑oriented
• Strong work ethic, ability to learn quickly and adapt to change
• Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve results
• Exhibits sound judgment and swift decision‑making skills
• Valid AZ Driver’s License
• PC skills including working knowledge of the Microsoft environment and the ability to access, manipulate, organize and relay information in a meaningful way. Demonstrated ability to build and maintain relationships with internal and external stakeholders. Ability to work in a fast‑paced team environment.

Skills And Abilities

• High desire, motivation and comfort level helping at‑risk individuals of diverse ethnic and educational backgrounds facing significant personal barriers to achieve greater self‑sufficiency in their life through job training and placement. Includes working with individuals currently incarcerated pre‑release
• Excellent written and verbal communication skills and the ability to speak persuasively to a variety of audiences including funders, agency partners, staff, students, Senior Staff, and Board Members.
• Previous recruitment, sales, and/or outreach experience
• Ability to foster and build positive relationships with others in all situations
• Ability to critically review, summarize, and report findings and recommendations
• Excellent organization and time management skills
• Ability to take initiative and work independently to establish and manage work priorities, activities and timelines to achieve result
• Ability to manage multiple tasks simultaneously
• Proven ability to handle adversity in a calm, professional, and confident manner.
• Ability to be compassionate and non‑judgmental.
• Able to communicate with a wide range of individuals at varying levels of responsibility
• Proficient in Microsoft Office

What We Offer

• Competitive Pay starting at $48,000
• 401(k) Retirement Savings Plan with a generous employer match
• Employee Referral Bonus Program
• Tuition Assistance

Comprehensive Benefits

• Medical and Insurance Coverage: An employee‑only medical plan at no cost to you, 4 low‑cost employee‑only, spouse and/or family member medical plans, Vision and Dental coverage, Health Savings Account generously funded by the employer and Flexible Spending Account options, Short‑ and Long‑Term Disability, Life and Accidental Death & Accident Insurance at no cost to you.
• Employee Assistance and Wellness Programs: Optional Pet Insurance and Legal Shield Identity Theft protection offering
• Time Off: 15 PTO days, accrued bi‑weekly, that increases with length of service; 40 hours of Personal/Sick time; 8 Company Paid Holidays

Qualified candidates are invited to submit their resume to: Careers – St. Mary's Food Bank.

St. Mary’s Food Bank is an equal opportunity employer. We evaluate qualified applicants without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.