Partner & Wholesale Accounts Coordinator

Build-A-Bear Workshop; St. Louis (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

Build-A-Bear Workshop in St. Louis, MO seeks a Coordinator, Accounts to manage a portfolio of wholesale and partner-operated accounts, driving growth and ensuring an Experience First brand experience. You will handle PO processing, onboarding, and performance reporting.

Collaborating with accounting and warehouse teams, you’ll maintain account resources and lead quarterly client reviews to plan future strategies and timelines while communicating clearly across departments.

Qualifications

• Associates degree or some college completed.
• 2–5 years in sales order fulfillment/processing and account/partnership management.
• Experience with order fulfillment systems (D365, POs, SOP).
• Advanced Excel and Microsoft Office skills.

Responsibilities

• Manage relationships with experience-based and wholesale partners as main contact.
• Maintain partner intranet site and account resources.
• Process and manage incoming purchase orders for wholesale/partner clients.
• Oversee onboarding and opening schedules for new partners/locations.
• Coordinate with accounting to set up partner accounts and secure POs.
• Share delivery timelines with warehouse and customers.
• Lead quarterly client meetings and monthly check-ins to review outcomes.
• Provide shipment details to warehouse for timely processing.
• Communicate order statuses and guide cross-department solutions per policy.
• Perform other tasks as assigned.

Skills

Sales order fulfillment

Account management

Partnership management

Excel

Microsoft Office

Planning and organization

Written and verbal communication

Education

Associates degree or some college

Bachelor’s degree

Tools

D365

POs

SOP

Job description

Build-A-Bear Workshop in St. Louis, MO seeks a Coordinator, Accounts to manage a portfolio of wholesale and partner-operated accounts, driving growth and ensuring an Experience First brand experience. You will handle PO processing, onboarding, and performance reporting.

Collaborating with accounting and warehouse teams, you’ll maintain account resources and lead quarterly client reviews to plan future strategies and timelines while communicating clearly across departments.