Partner Success Manager - Tech Solutions & Licensing

Bose Corporation; Framingham (MA); On-site; USD 105,000 - 145,000; Full time

Benefits offered by this job

Bonus programs

Health and welfare benefits

401(k) plan

Employee discount

Job summary

Bose Corporation in Framingham, Massachusetts is seeking a Client Success Manager for Bose Technology Solutions & Licensing to own the day-to-day partner relationships after contracts, ensure partners realize value, and coordinate across Bose teams.

You will manage a growing portfolio, drive post-launch support, report on royalties, forecast performance, and contribute to scalable client success practices in a fast-paced B2B tech environment.

Qualifications

• 3+ years of experience in Client Success, account management, customer operations, or related roles.
• Strong relationship-building skills with both external partners and internal stakeholders.
• Excellent written and verbal communication, able to produce clear customer-facing docs.
• Highly organized with the ability to manage multiple accounts and deadlines.
• Cross-functional collaboration and ability to drive progress without direct authority.

Responsibilities

• Own the day-to-day relationship for an assigned portfolio of partners after contract execution.
• Build trusted relationships and establish proactive cadence of customer engagement.
• Understand partner objectives and connect those priorities to Bose capabilities.
• Maintain understanding of partner health, commitments, risks, and milestones.
• Lead partner business reviews and structured customer touchpoints.
• Identify opportunities to improve adoption and expand the relationship.

Skills

Client Success

Account Management

Relationship Building

Communication

Cross-functional

Forecasting

Tools

CRM

Royalty Reporting

Job description

Bose Corporation in Framingham, Massachusetts is seeking a Client Success Manager for Bose Technology Solutions & Licensing to own the day-to-day partner relationships after contracts, ensure partners realize value, and coordinate across Bose teams.

You will manage a growing portfolio, drive post-launch support, report on royalties, forecast performance, and contribute to scalable client success practices in a fast-paced B2B tech environment.