Partner Success Manager, Open Banking Growth

Socket.dev; Utah; On-site; USD 118,000 - 171,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid parental leave

Paid time off

Job summary

Mastercard Services seeks a Manager, Partner Success to lead a portfolio of strategic B2B partners using Open Banking solutions in North America, driving onboarding, relationship management, and revenue growth.

You'll collaborate with Product, Sales, Marketing, and Customer Success to translate partner needs into scalable actions, deliver renewals, and identify expansion opportunities.

Qualifications

• Experience in partner success, product management, consulting, or related roles with measurable outcomes.
• Experience in partner-led or ecosystem models and indirect customer engagement.
• Proven track record of retention, adoption, and growth with channel partners.
• Ability to ideate and co-create new solutions with partners.
• Strong communication and collaboration in matrixed environments.

Responsibilities

• Monitor partner performance, adoption, satisfaction, and revenue; identify risks and opportunities.
• Lead governance cadences and quarterly business reviews; provide actionable insights.
• Inform partner plans with market insights and prioritization.
• Own the primary relationship for diverse B2B partners using Mastercard Open Banking solutions in North America.
• Accelerate onboarding and product adoption; ensure smooth transitions from business development to partner management.
• Collaborate with Marketing to develop collateral, resources, and thought leadership to strengthen partner engagement.

Skills

Partner success management

Open Banking / fintech

Relationship management

Cross-functional collaboration

Data-driven decision making

Strategy development

Executive storytelling

Job description

Mastercard Services seeks a Manager, Partner Success to lead a portfolio of strategic B2B partners using Open Banking solutions in North America, driving onboarding, relationship management, and revenue growth.

You'll collaborate with Product, Sales, Marketing, and Customer Success to translate partner needs into scalable actions, deliver renewals, and identify expansion opportunities.