Partner Success Manager, Growth

Sage; Atlanta (GA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salaries

Health, dental, and vision coverage

401(k) retirement match

32 days paid time off

Parental leave 18 weeks

Volunteer days

Tuition reimbursement

Wellness rewards program

Ongoing training resources

Job summary

Sage Intacct Advisory (SIA) seeks a Partner Success Manager to drive partner adoption, satisfaction, and revenue outcomes across an assigned portfolio. You will collaborate with Channel Executives and cross-functional teams to identify growth opportunities, increase partner-led pipeline, and support renewals, up-sell, and cross-sell motions.

This hybrid role is based in our Atlanta office, three days per week, with travel up to 30% to support partners and client engagements.

Qualifications

• 5+ years of experience in partner management and SaaS sales.
• Proven success in channel-driven revenue growth with accounting/advisory firms is a plus.
• High accountability and strong time/project management skills.
• Experience in cloud-based financial solutions and service delivery.
• Excellent communication and cross-functional collaboration abilities.

Responsibilities

• Drive partner adoption, satisfaction, and revenue outcomes across the assigned portfolio.
• Collaborate with Channel Executives and cross-functional teams to identify growth opportunities.
• Manage partner pipeline, renewals, up-sell, and cross-sell motions.
• Advise partners strategically to grow their Sage Intacct practices and deliver client value.
• Gather partner feedback with product and services teams for continuous improvement.

Skills

Partner management

SaaS sales

Stakeholder management

Time & project management

Travel up to 30%

Job description

Job Description

Sage Intacct Advisory (SIA) is a strategic partnership between Sage Intacct and CPA.com (an AICPA company) that enables accounting and advisory firms to build scalable, technology-enabled outsourced accounting and advisory practices.

The Partner Success Manager (PSM) for SIA drives partner adoption, satisfaction, service excellence, and measurable revenue outcomes across their assigned portfolio. This role partners closely with Channel Executives and cross-functional teams to identify growth opportunities, increase partner-led pipeline, improve retention, and support expansion through renewals, up-sell, and cross-sell motions.

This is a Hybrid role based in our Atlanta office 3 days per week.

Key Responsibilities

Revenue Attainment & Growth Enablement:

• Collaborate with partners to align growth activities, accelerating renewal, up-sell, and cross-sell motions.
• Support partners in identifying and executing growth opportunities within their client base.
• Track and manage partner pipeline to ensure resource alignment with demand and revenue targets.

Partner Satisfaction & Strategic Engagement:

• Monitor partner performance and client satisfaction, resolving issues and managing escalations to ensure positive outcomes.
• Serve as a strategic advisor to partners, helping them grow their Sage Intacct practices and deliver measurable value to clients.
• Gather and share partner and client feedback with product and services teams to drive continuous improvement.

Cross-Functional Collaboration:

• Work closely with regional services, alliances, and product teams to align on partner strategy, enablement, and lifecycle engagement.
• Contribute to the development of joint business plans and strategic initiatives that accelerate Sage Intacct adoption.

Qualifications & Experience

• 5+ years of experience in partner management and SaaS sales, with a foundational understanding of accounting and advisory firm dynamics.
• Proven success in managing within a channel, preferably with accounting and advisory firms, and driving revenue growth through indirect channels.
• High accountability, time and project management skills.
• Experience in project management, service delivery, and implementation of cloud-based financial solutions.
• Strong business acumen with the ability to align partner expectations with commercial outcomes.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Willingness to travel up to 30%.

Perks

Perks? We have plenty:

• Competitive salaries that landed us in the top 5% of similarly sized companies (according to Comparably)
• Comprehensive health, dental, and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption, or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on-demand career development options and ongoing training offerings