Partner Success Advisor

Healthcare Businesswomen’s Association; United States; On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Flexible spending accounts

Vacation and holidays

Summer Friday early closure

Floating holidays

Job summary

The Healthcare Businesswomen’s Association (HBA) seeks a Partner SuccessAdvisor to lead strategic relationships with Corporate Partners. You will align HBA solutions with partner priorities, and drive measurable value through executive engagement.

In this role you will develop Joint Success Plans, conduct quarterly business reviews, forecast revenue, and coordinate cross-functional delivery to strengthen partnerships and growth for HBA’s enterprise members.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 7+ years in enterprise account management, customer success, or partnerships.
• 3+ years of executive-level relationship management and multi-stakeholder accounts.
• Experience with strategic account planning, executive reviews, and revenue forecasting.
• Strong presentation, facilitation, communication, and strategic planning skills.
• Experience with CRM platforms and AI-enabled productivity tools.

Responsibilities

• Serve as the primary strategic advisor for assigned Corporate Partners and maintain executive relationships.
• Develop annual Joint Success Plans with measurable objectives and revenue forecasts.
• Conduct Quarterly Business Reviews focused on enterprise outcomes and value.
• Identify and lead enterprise growth opportunities aligned with partner priorities.
• Develop and lead corrective action plans for at‑risk relationships with executive interventions.
• Develop and lead executive briefings and account intelligence using approved AI tools.
• Maintain accurate partner information, forecasts, and relationship history in CRM.
• Coordinate internal resources to execute partner initiatives.
• Represent HBA at partner meetings, conferences, and events.
• Identify recurring partner needs and suggest program, pricing, or engagement changes.

Skills

Executive relationship management

Strategic account planning

Complex partnership management

Revenue forecasting

Data interpretation

Executive presentations

Cross-functional leadership

Customer success

Education

Bachelor's degree in Business, Marketing, Healthcare Administration, Communications, Organizational Development, Human Resources, or related field

Tools

ProTechCRM

AI-powered sales tools (Copilot for Sales)

Microsoft 365

Job description

About HBA

The Healthcare Businesswomen’s Association (HBA) is a global leadership accelerator, business growth partner, and enterprise solution for the healthcare and life sciences industries. As a nonpartisan, global organization active in more than 80 countries, we remain focused on building a healthcare workforce that reflects the patients it serves. Our vision is clear:We are Creating Leaders for Life.

Position Summary

The Partner SuccessAdvisor(PSA) serves as the strategic relationship leader for a portfolio of HBA Corporate Partners. Acting as a trusted advisor and extension of each partner's team, the PSAaligns HBA solutions with organizational priorities, develops executive relationships, and creates measurable value through enterprise partnership management. Unlike a traditional account management role, this position combines strategic consulting, customer success, business development, and relationship leadership to strengthen partnerships, expand enterprise engagement, and drive sustainable revenue growth.The Partner SuccessAdvisoris a strategic growth leader responsible for maximizing the value of HBA's Corporate Partner relationships. Through trusted advisory, strategic planning, AI-enabled account management, and cross-functional collaboration, this roledeepensenterprise partnerships, expands organizational engagement, and contributes directly to HBA's long-term growth and mission.

Key Responsibilities

• Serve as the primary strategic advisor for assigned Corporate Partnersandmaintainand expandactive working relationships with executive andsenior leaders.


• Develop annual Joint Success Plans with measurableobjectives,quarterly milestones, and revenueforecast.


• Conduct Quarterly Business Reviews focused onenterprise-levelbusiness outcomes,partnership performance, financial and strategic value.


• Identifyand leadenterprise growth opportunities aligned with partner priorities.


• Develop and lead corrective action plans for at-riskCorporate Partnerrelationships, including executive intervention strategies, revised value propositions, recovery milestones, and internal accountability measures.


• Developand leadexecutive briefings and account intelligence using approved AI tools.


• Maintainaccuratepartner information, forecasts, and relationship history within Protech CRM.


• Coordinate internal resources to execute partner initiatives.


• Represent HBA at partner meetings, conferences, and events.


• Identifiesrecurring partner needs and market trends and recommends changes to HBA programs, partner offerings, pricing, processes, and engagement strategies.


• Develops reusable account-planning tools, success-plan templates, business-review standards, and partner-health practices.


• Shares market intelligence with executive leadership and Business Development to inform organizational strategy, product development, and revenue planning.

Experience & Qualifications

Bachelor's degree in Business, Marketing, Healthcare Administration, Communications, Organizational Development, Human Resources, ora related field. Equivalent experience may be considered in lieu of education.

Sevenor more years in enterprise account management, customer success, strategic partnerships, consulting, healthcare, SaaS, or association management.

At least three years of direct responsibility for executive-level relationships, multi-stakeholder enterprise accounts, or complex organizational partnerships.

Demonstrated experience developing strategic account plans, leading executive business reviews, managing revenue forecasts, and coordinating cross-functional solution delivery.

Strong presentation, facilitation, communication, and strategic planning skills.

Experience with CRM platforms, Microsoft 365, and AI-enabled productivity tools.

• Executive relationship management


• Strategic account planning


• Complex partnership management


• Revenue forecasting


• Data interpretation


• Executive presentations


• Cross-functional leadership


• Documented success meeting retention and growth objectives

Preferred Qualifications

• Healthcare or life sciences sector experience


• Hands-on experience withProTechCRM


• CoPilot for Sales orcomparableAI sales tools experience


• Association orNon-profitexperience


• Management of global/international accounts

Benefits

• The HBA offers a benefits package to full-time and qualified part-time employees through Aetna, which includes: 100% coverage of employee premium for base-level medical, dental, vision insurance and an allowance towards any dependents of 50% of premiumcosts.


• A401(k)-retirementplan which you are eligible for on date of hire throughHuman Interest.HBAwill offerup to a 2% match that is deposited with every payroll.


• Flexible spending accounts are also available for pre-taxcontributionsincludingFSA/HSA.Your eligibility for these benefits is subject to specific requirements and other terms, conditions, and restrictions in the applicable policy and/or plan.


• 2weeks of vacation annually earned with each pay period (maximum of40hourscarryover)


• One week of office shutdown pay between the US holidays of Christmas and New Year’s Day annually


• 13standard US holidays


• 5 \"floating holidays\" per year (equivalent of 40 hours) can be used at any time and for any occasion you choose


• Summer Friday employee benefit: office closes at Noon, local time, starting the Friday before Memorial Daythroughthefirst week of October

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local law.