Partner Solutions Consultant

YouLend Limited; Atlanta (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Partner Solutions Consultant/Engineer, where you will leverage technology to enhance partner integrations and improve customer outcomes. In this dynamic role, you will collaborate cross-functionally to deliver market-leading solutions, ensuring seamless integration experiences for partners and merchants. With a strong emphasis on creativity and problem-solving, you will thrive in a supportive environment that champions diversity and innovation. This is a unique opportunity to make a significant impact in a fast-paced organization that values your contributions and fosters professional growth.

Benefits

Health Care Coverage

Dental Plan Coverage

Vision Plan Coverage

401K Match

Paid Time Off (PTO)

Paid Office Parking

International Travel Insurance

Qualifications

• Experience in a partner or client-facing role is essential.
• Strong technical understanding and experience with software engineers.

Responsibilities

• Deliver technical implementation of partner integrations and collaborate with stakeholders.
• Identify areas for improvement in existing technologies and processes.

Skills

Partner Integration

Technical Problem Solving

Communication Skills

Cross-functional Collaboration

Client-facing Experience

Creative Thinking

Technical Understanding

Education

Bachelor's Degree in a relevant field

Job description

About Us

YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.

The Role

To meet the growing demand for our technology and services, we are currently hiring a Partner Solutions Consultant/Engineer. We are looking for a technically minded person with a strong bias to action who is excited about leveraging technology and design to deliver meaningful business outcomes for YouLend, our partners, and their merchants.

As a Partner Solutions Consultant/Engineer, you will take ownership of all partner integrations, working together with internal and external stakeholders to deliver market leading solutions for YouLend’s existing and future strategic partners.

In an ‘anti-red tape’ culture, you will work cross-functionally with our Commercial, Product and Production Line teams to ensure that partner integrations run seamlessly, whilst always ensuring that the solutions we deliver enhance both merchant experience and revenue generation.

1. Delivering the technical implementation of new and existing partner integrations - working directly with internal/ external project managers and software engineers to successfully deliver integrations.
2. Presenting collateral, detailing integration options, and articulating different technical integrations and merchant journeys to potential, new, and existing partners.
3. Working with partners to solve technical challenges in current processes.
4. Answering technical questions raised by partners.
5. Ensuring that for each integration, all business owners are aware of their responsibilities and aligned on required timelines.
6. Supporting YouLend teams when scoping/ encouraging further integration work to improve current processes.
7. Identifying areas for improvement in existing technologies and processes, and designing and implementing improvements.

Essential:

1. Experience working in a partner or client facing role.
2. Proven experience successfully delivering integrations or launching new products and features that improve customer outcomes.
3. Possess a strong technical understanding and have experience working with software engineers.
4. The ability to interact with technical as well as non-technical stakeholders.
5. Strong written and verbal communication skills.
6. Strong problem-solving skills and an ability to think outside the box.
7. A can-do approach with the ability to thrive under pressure.
8. A low ego, team player mentality and a strong bias to action.
9. A creative and empathetic approach to collaborating cross-functionally and solving customer/partner problems.

Desirable:

1. Have a commercial mindset helping ensure that integration work always adds value to parties.
2. Are looking to make an impact in a fast-paced organisation.
3. Have demonstrated ability to make data-oriented decisions, define initiatives and measure their impact.
4. Have a good understanding of FinTech, payments, or technology industry.

We offer a comprehensive benefits package that includes:

1. Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium.
2. Medical Plan (medical insurance and prescription drug coverage) - Choice of 5 different plans through United Healthcare.
3. Dental plan coverage.
4. Vision plan coverage.
5. Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family.
6. Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
7. Basic Life & AD&D Insurance.
8. International travel insurance covered if traveling abroad for work purposes.
9. Paid Time Off (PTO) - 20 working days (4 weeks) + US public holidays.
10. Paid Office Parking.

Why join YouLend?

At YouLend, we are actively creating an equitable and inclusive environment for every YouLender to thrive. We champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion process are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.