Partner Relationship Manager

Smile Digital Health; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Smile Digital Health is looking for a Sales Manager to drive indirect sales through partnership relationships across North America. This role requires extensive experience in sales, managing large deals, and a strong ability to build relationships. The position offers a remote work environment, competitive salary, and various benefits including flexible time off and health plans.

Benefits

Remote work environment

Flexible time off policy

Competitive salary and health benefits

RRSP/TFSA/401K contributions

Life and disability insurance

Employee Assistance Program

FHIR Study Program and Skillsoft Learning

Super HAPI Fun Club

Qualifications

• 8+ years of related sales and/or consulting experience.
• Experience managing large enterprise partnerships.
• Ability to travel 25-40% of the time.

Responsibilities

• Manage sales relationships with partners and close deals.
• Create proposals and sales presentations.
• Collaborate with teams to resolve technical challenges.

Skills

Relationship-building

Critical thinking

Organization

Collaboration

Education

Post-secondary education in a related field

Tools

Salesforce

HubSpot

Google Suite

Job description

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems, bringing #BetterGlobalHealth to patients every day!

Apply today and find plenty of reasons to SMILE!

This role is accountable for driving indirect sales by leading partnership relationships at each stage across North America. Responsibilities include identifying, qualifying, closing, formalizing, promoting, and maintaining partnerships to increase business value for both Smile Digital Health and the partners. Typically, this position manages two to three large partnership relationships simultaneously, with medium to large deals, and supports the development and implementation of partnerships.

Primary Functions

1. Proactively manage the sales relationship with partners, actively seeking new indirect sales opportunities and closing deals.
2. Create proposals, pitches, pricing, and sales presentations for potential partnerships or clients; identify new partnership opportunities.
3. Collaborate with cross-functional teams to resolve technical challenges.
4. Support partners with responses for procurement requests to drive indirect sales.
5. Create and track sales forecasts based on strategic target markets.
6. Document and review collateral materials with partners.
7. Update and maintain activities in HubSpot.
8. Develop an in-depth understanding of Smile Digital Health’s products and services to articulate their value to customers.
9. Coordinate and schedule regular sales meetings with partners to discuss opportunities, updates, and challenges.
10. Ensure compliance with privacy, security, and confidentiality policies, maintaining trust and confidentiality at all times.

Prerequisites

1. 8+ years of related sales and/or consulting experience, with a proven ability to close large deals and manage client relationships.
2. Post-secondary education in a related field is preferred.
3. Ability to travel 25-40% of the time.
4. Experience with proposal creation and market analysis is desirable.
5. Experience in IT healthcare is preferred.
6. Experience managing large enterprise partnerships and working on public sector deals.
7. A proven track record of meeting sales targets and managing competing priorities in a partnership or similar B2B environment.
8. Ability to discuss technical issues and concepts effectively.
9. Strong relationship-building skills with various business levels and partners.
10. Critical thinking, organization, planning, and collaboration skills.
11. Ability to use software such as Salesforce, Google Suite, Windows/Mac, HubSpot, etc.
12. Experience mentoring or leading teams is a plus.

Benefits

• Remote work environment
• Flexible time off policy including PTO, personal, and sick days
• Competitive salary and health benefits
• RRSP/TFSA/401K contributions
• Life and disability insurance
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning
• Super HAPI Fun Club

Smile's core values emphasize respect, inclusion, diversity, and shared success. We foster a workplace where everyone can bring their authentic selves, and we are committed to diversity, equity, and inclusion.

We welcome candidates from all backgrounds and encourage accommodations during the interview process or at work upon request.