Partner Programs Manager

GreenSky®; Atlanta (GA); Hybrid; USD 85,000 - 95,000; Full time

Job summary

GreenSky, LLC, headquartered in Atlanta, is a leading technology company powering Commerce at the Point of Sale for a growing ecosystem of merchants, consumers, and banks. The Partner Programs Manager will drive activation, growth and retention across sponsor and channel partner programs, partnering with field sales and merchant networks.

Responsibilities include program launches, merchant onboarding, partner training, activity reporting, and coordinating sponsor events.

Qualifications

• BA/BS degree or equivalent required.
• 3–5+ years in sales or relationship management, preferably channel/partner programs.
• Proven track record in a quota-bearing role.
• Ability to build professional relationships via phone and web meetings.

Responsibilities

• Lead and coordinate new and existing partner program launches to field sales, marketing teams, and channel partners, and drive merchant activation across the network.
• Drive increased loan volume within an assigned partner portfolio by expanding use of GreenSky’s solutions across merchants, including onboarding and training.
• Proactively engage to prevent attrition and hold monthly/quarterly reviews with sponsors to increase penetration and volume.
• Provide timely support to partners/merchants: pricing requests, underwriting questions, and inquiries.
• Work with Director to finalize sponsor contracts and assess program efficiency.
• Analyze and report program results and gaps to stakeholders.
• Coordinate sponsor events and training with National Sales Trainers.

Skills

Sales & relationship management

Quota achievement

Partner program management

Salesforce.com proficiency

Presentation skills

Time-zone coordination

Lead generation programs

Phone/web communication

Construction/consumer finance exp

Education

BA/BS degree or equivalent

Tools

Salesforce.com

Job description

GreenSky, LLC, headquartered in Atlanta, is a leading technology company Powering Commerce at the Point of Sale® for a growing ecosystem of merchants, consumers, and banks. GreenSky’s highly scalable, proprietary and patented technology platform enables merchants to offer frictionless promotional payment options to consumers, driving increased sales volume and accelerated cash flow. The GreenSky® Program is operated on behalf of, and financing is offered and made by, federally insured, federal or state chartered financial institutions, which leverage GreenSky’s technology to offer loans to primarily super-prime and prime consumers nationwide. Since GreenSky's inception, nearly 6 million consumers have financed more than $60 billion of commerce using GreenSky’s real time “apply and buy” technology.

Position:

Partner Programs Manager

Location:

Sandy Springs, GA (remote / hybrid)

Organization:

This position reports to the SVP, Partner Programs

Position Overview:

The Partner Programs Manager (PPM) is a key member of GreenSky’s Partner Programs team and is responsible for the overall productivity and revenue generation of an assigned portfolio of sponsor and channel partner programs. GreenSky is focused on helping our partners enable and grow their merchant networks, and so the success of the PPM will be measured by the ability to successfully:

• Activate - Ensure new partner programs are launched, and participating merchants are introduced to and actively leverage GreenSky’s solutions
• Grow - Drive use of GreenSky’s solutions across the partner’s merchant network by identifying and solving merchant financing challenges
• Retain - Promote continued use of GreenSky’s solutions through best-in-class partner and merchant service and support

Duties & Responsibilities:

• Program Launch - Lead and coordinate new and existing partner program launches to field sales, marketing teams, and channel partners, and drive initial merchant activation across the partner’s network
• Program Growth - Drive increased consumer loan volume within an assigned partner portfolio by growing use of GreenSky’s solutions across established and underperforming merchants. Activities will include, but are not limited to, merchant onboarding, ongoing training of partner and merchant personnel, and creative program initiatives
• Program Retention - Proactively engage in activities to prevent partner or merchant attrition and reduced use of GreenSky’s financing solutions; hold monthly and quarterly program reviews with each sponsor to drive further penetration and volume
• Program Support - Provide timely support to assigned partners and merchants to develop loyalty and ensure a great experience, including processing pricing requests, assisting with consumer underwriting questions, and responding to partner and merchant questions
• Program Management - Work with the Partner Programs Director to finalize sponsor contracts and assess program efficiency, incorporating changes to improve results
• Reporting - Analyze, compile, and communicate monthly on program execution results and gaps to stakeholders and executives
• Event & Training Coordination - Coordinate sponsor events to ensure marketing collateral and representation for merchant coverage, and coordinate sponsor training opportunities leveraging GreenSky’s National Sales Trainers

Required Skills & Qualifications:

• BA/BS degree or similar
• 3-5+ years sales and/or relationship management experience; preferably in channel sales or partner program management
• Proven track record of success in a quota bearing position
• Ability to identify problems and provide compelling solutions to a variety of partner and merchant needs
• Ability to develop professional relationships over the telephone and in web-based meetings
• Ability to drive marketing programs between GreenSky and large organizations that generate leads for a sales team
• Experience leading web-based client presentations, meetings, and training sessions
• Proficiency with Salesforce.com
• Experience in construction or consumer finance a plus
• Availability to work outside of normal hours and interact with partners and merchants across time zones as needed

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.

Our compensation structure is designed to reflect the cost of labor across various U.S. geographic markets. The base salary for this role ranges from $85,000 per year to $95,000 per year + monthly commission (no cap). Compensation will be determined by several factors, including relevant knowledge, skills, and experience. This role is also eligible to receive a full suite of medical, dental, vision, disability insurance, life insurance, 401k retirement benefits, paid time off, paid holidays, and paid personal/sick time. For further details, please visit https://www.greensky.com/benefits.

GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.