Partner Program PM: Automation & AI-Driven Ops

Aquent (United States); Redmond (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

Aquent (United States) seeks a dynamic, detail-oriented professional to lead and transform the operations of a major external developer partner program. You will own the end-to-end lifecycle, streamline onboarding and validation, and design automation using Power Automate and AI tools to scale operational efficiency.

You will bridge external partners and internal engineering, coordinating validation, onboarding, and ongoing engagement.

Qualifications

• 3–5 years in technical program management, partner operations, or technical account management.
• Proven experience working directly with external partners or managing a partner program.
• Exceptional written and verbal communication skills, with the ability to deliver complex decisions clearly and diplomatically.
• Ability to read and interpret technical documentation and API references, translating them into actionable guidance for third-party developers.
• Outstanding attention to detail, with a strong track record in rule-based validation and quality control.
• Hands-on experience building workflow automations using Power Automate (or equivalent tools) and leveraging AI tools to eliminate manual work.

Responsibilities

• Manage end-to-end partner workflow including onboarding, validation, launch, and re-validation.
• Evaluate submissions against eligibility criteria and process partner-submitted information.
• Validate, submit, and track technical configuration and domain requests with engineering teams.
• Coordinate validation testing with QA and drive issue resolution to keep partners moving forward.
• Monitor work-item boards, enforce deadlines, and ensure progress to closure.
• Own partner communications through shared aliases and public communities with clear guidance.
• Run recurring lifecycle reviews (inactivity, engagement, re-validation).
• Support quarterly tasks like usage-based invoicing and payment tracking.
• Design and build workflow automations using Power Automate and AI tools to eliminate repetitive steps.
• Maintain comprehensive process documentation for seamless knowledge transfer.

Skills

Power Automate

AI tools

Workflow automation

Technical communication

Tools

Azure DevOps

Python

PowerShell

Job description

Aquent (United States) seeks a dynamic, detail-oriented professional to lead and transform the operations of a major external developer partner program. You will own the end-to-end lifecycle, streamline onboarding and validation, and design automation using Power Automate and AI tools to scale operational efficiency.

You will bridge external partners and internal engineering, coordinating validation, onboarding, and ongoing engagement.