Partner Operations Manager

Lovable; New York (NY); Sur place; USD 142 000 - 192 000; Plein temps

Résumé du poste

Lovable is seeking a hands-on Partner Operations lead to manage our Solution Partner Program and co-sell with hyperscalers. You will block/unblock partners, build scalable processes, and deliver clear performance insights to leadership.

The role focuses on onboarding, certification, directory health, and end-to-end cross-sell sequencing. You’ll implement integrations and automation, driving efficient partner experience.

Qualifications

• 4-10 years of experience in partner or channel operations or RevOps.
• Hands-on with CRM systems, connecting tools, and building agents/automation.
• Comfortable working with AI agents daily; strong written communication.
• Detail-oriented with strong time management and data flow understanding.
• Preferred: experience with hyperscaler co-sell programs or cloud marketplaces.

Responsabilités

• Run partner support end to end and escalate as needed for the support team.
• Oversee partner applications, onboarding and certification processes.
• Maintain Partner Directory, listings, tiers, badges and reviews.
• Map co-sell motions with hyperscalers from opportunity to close and attribution.
• Own Crossbeam config and integrations with HubSpot and Lovable apps.
• Create automations and AI agents to reduce repetitive work.
• Lead program reporting and help set GTM-aligned targets.
• Turn recurring problems into permanent process improvements.
• Help launch new programs and keep processes aligned across teams.

Connaissances

Partner ops

CRM admin

Tool integration

AI agents

Written comms

Time management

Hyperscaler experience

Outils

Crossbeam

HubSpot

CRM integrations

Description du poste

TL;DR - You'll run the operations behind Lovable's partner business. That covers two motions: our Solution Partner Program, which has grown past 6,000 agencies and consultancies in a matter of months, and our co-sell and marketplace motion with the hyperscalers. You'll keep partners unblocked day to day, build the processes, integrations and agents that let both motions scale without adding headcount, and give leadership a clear read on how the programs are performing against target.

Why Lovable?

Lovable is the software creation platform that gives people the power to act on the problems closest to them. For decades, turning an idea into software required so much capital, technical fluency, and time that many ideas never came to life. Lovable is the counterargument: a platform for all people with ideas, ambition, and problems worth solving. From solopreneurs to small business owners to teams at companies like Adidas and Zendesk, people have built over 60 million projects on Lovable since its launch in November 2024. And we're just getting started. We're building a generational company from Stockholm, with growing teams in London, Boston, New York, and San Francisco. Our team is small, talent-dense, and moving quickly, with a culture rooted in extreme ownership, high velocity, and low-ego collaboration. We look for people who care deeply, ship fast, and are eager to make a dent in the world. Lovable is one of TIME's 100 Most Influential Companies and has been recognized on the Forbes AI 50 and CNBC Disruptor 50, reflecting our momentum as one of Europe’s fastest-growing AI companies and one of the most ambitious places to build in this next era of software.

What We're Looking For

• 4-10 years of experience in partner or channel operations or RevOps
• Hands-on with systems: you're comfortable administering systems like a CRM, connecting tools to each other, and building agents and automations without waiting for an engineer
• Comfortable working with AI agents every day. This is non-negotiable; it's how we work
• An excellent written communicator. Much of this job is short, crisp communication with partners, hyperscaler counterparts and internal teams
• Detail-oriented, strong at managing your own time, and deeply understand how systems and data flows work.
• Preferred: Experience with hyperscaler co-sell programs or cloud marketplace listings, or with partner ecosystem tools like Crossbeam

What You'll Do

• Run partner support end to end: improve the partner operations AI support agent, handle what it can't close, fix common blockers yourself in our admin tools, and be the go-to contact for our customer support team on partner escalations
• Run partner applications, onboarding and certification: review the applications our AI triage flags for a human, get approved partners fully onboarded, and keep the certification queue moving
• Keep the Partner Directory and lead handoffs healthy: manage listings, tiers and badges, moderate reviews, and make sure every customer inquiry reaches the right partner quickly
• Map the co-sell motion between Lovable and the hyperscalers end to end, from opportunity sharing and deal registration through to close and attribution, and build the system support so it runs reliably
• Own configuration and system administration for Crossbeam, and build the integrations that connect third-party partner tools, HubSpot and our own Lovable-built apps
• Build automations and AI agents that take repetitive work out of the co-sell and marketplace motions
• Own program reporting across all partner motions, and help set targets that tie back to our GTM strategy
• Turn recurring problems into permanent fixes: new rules and answers for the support agent, clearer onboarding flows, or a well-written bug report for engineering
• Help launch new programs and tracks, keeping processes shared wherever programs overlap so partners get one consistent experience

Compensation Range: $141.5K - $192K