Partner Growth Director

Gyde; Austin (NY); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Unlimited PTO

Hybrid work in Austin or NYC

Medical, Dental, Vision

Retirement Plan (401k)

Parental Leave

Job summary

Gyde is building the first AI-native insurance brokerage platform that learns from client interactions to automate operations and power intelligent voice and chat experiences. We seek a Partner Growth Director to drive growth, retention, and operational excellence across Gyde's portfolio of health insurance agency partners.

As the account lead, you’ll guide 3–5 asset acquisitions post-close through integration, adoption of Gyde’s platform, and execution of Partner Growth initiatives,

Qualifications

• 4–6 years at a top consulting or private equity firm driving portfolio operations.
• Proven ability to run multi-workstream projects or post-merger integrations.
• Strong relationship-building and communication skills to influence diverse stakeholders.

Responsibilities

• Serve as the primary post-acquisition lead for agencies during integration and early growth.
• Own accountability for 3–5 partner agencies' performance and relationships.
• Develop and execute agency-specific Partner Growth plans across financial, operational, and growth initiatives.
• Lead special projects to improve integration and growth engine as Gyde scales.
• Coordinate all workstreams to deliver seamless integration across systems, compliance, finance, HR, and recruitment.
• Build trust with agency owners and brokers as the main point of contact and internal advocate.
• Monitor key metrics and use data to drive continuous improvement.
• Translate field learnings into scalable playbooks with internal teams.
• Act as Voice of the Customer for partner agencies across product, engineering, operations, finance and client teams.

Skills

Portfolio operations

Project management

Relationship building

Analytical skills

Ambiguity handling

Travel readiness

Job description

About Us

Insurance brokers sit at the intersection of care, cost, and access - yet remain one of the most underleveraged assets in the $5T healthcare value chain. They guide millions of Americans through plan selection, coverage questions, and care navigation, yet still rely on spreadsheets, manual workflows, and outdated tools that limit their growth and impact.

Gyde is reimagining this. We're building the first AI-native insurance brokerage platform - a system that learns from every client interaction to automate operations, power intelligent voice and chat experiences, and predict the right coverage and products for every individual or business.

Our approach combines acquisition and AI: we acquire traditional brokerages and transform them into next-generation, data-driven organizations. Through Gyde's platform, agencies run more efficiently, serve clients more personally, and scale faster than ever before.

Join us if you're excited to:

• Redefine how millions of people access and understand their healthcare coverage, by building systems that turn unstructured data, human conversations, and fragmented processes into intelligence.
• Build AI systems that improve how people access healthcare
• Design production-grade voice, chat, and predictive models for a highly regulated domain
• Launch technologies that augment human judgment and make complex decisions transparent and scalable
• Help reinvent an entire industry from the inside out

Our founding team boasts pedigrees from Oscar, Stripe, Vista Equity Partners, Bain & Company and Alpine. Lightspeed led Gyde's $60M financing, with participation from Optum Ventures, Crystal Venture Partners, Virtue, MVP Ventures, and multiple endowment funds, among others. Hear why on LSVP Investment Memo.

Role Summary

We're looking for a Partner Growth Director to drive growth, retention, and operational excellence across Gyde's portfolio of health insurance agency partners.

As an account lead, you'll own the long-term success of 3-5 asset acquisitions post-close. You'll guide them through integration, drive adoption of Gyde's platform, and lead the execution of Gyde's Partner Growth initiatives. You'll work cross-functionally with M&A, Marketing, Engineering, Finance, and HR to turn strategy into results.

This role is ideal for a top decile, generalist operator who loves tackling complex, ambiguous problems, enjoys building relationships, and thrives in a fast-moving environment. They're equally comfortable problem solving with leadership as they are executing autonomously with detail and precision.

You'll be the connective tissue between Gyde's leadership team and its agency partners, turning business plans into tangible outcomes.

Key Responsibilities

• Serve as the primary post-acquisition lead for agencies in integration and early growth phases
• Own the relationship with, and be accountable for performance of 3-5 partner agencies
• Develop and execute agency-specific Partner Growth plans spanning financial, operational, and growth initiatives
• Lead special projects that improve Gyde's integration and Partner Growth engine as the company scales
• Coordinate all workstreams (systems, compliance, finance, HR, broker enablement/recruitment, go-to-market) to deliver seamless integration
• Build trust with agency owners and brokers, acting as their main point of contact and internal advocate
• Monitor key metrics (e.g., growth, retention, productivity, margin uplift, and platform adoption) and use data to drive continuous improvement
• Partner with Forward Deployed Specialists and internal teams to translate field learnings into scalable playbooks
• Act as "Voice of the Customer" for partner agencies internally across product, engineering, operations, finance and client teams

What you bring and who you are

• 4-6 years of experience at a top consulting or private equity firm driving portfolio operations
• Strong project management and analytical skills; experience running multi-workstream projects or post-merger integrations preferred
• Exceptional relationship-building and communication skills. Able to build trust and influence stakeholders from agency owners to internal execs
• A bias toward action; thrives when solving problems in real time
• High adaptability and composure in fast-changing environments
• Entrepreneurial mindset with a strong sense of ownership; comfortable working in ambiguity and creating structure where none exists
• Experience in insurance, healthcare, or brokerage operations is a plus but not required
• Ability to travel ~25% required

What we offer

Gyde offers a competitive benefits package to all employees.

• Flexible (Unlimited) Paid Time Off
• Hybrid Work in Austin or NYC
• Medical, Dental, and Vision benefits for you and your family
• Retirement Plan (e.g., 401K)
• Parental Leave