Partner Experience Specialist - Hybrid & Flexible Hours

Softcat; United States; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working model

Flexible working hours

School pick-up flexibility

Job summary

Softcat is seeking a Support Executive in the Public Sector Sales Support team. You will be an integral member of a busy sales support group, helping with a wide range of sales and back-office activities and liaising with partners and account managers.

The role emphasizes building relationships, handling inquiries, and supporting invoicing processes within the Partner Alliance Team. Hybrid working options are available to balance office and home-based days.

Qualifications

• Ability to develop and maintain relationships with customers and partners.
• Proficient use of Microsoft Office applications.
• Excellent time management skills with the ability to meet expectations for fast turn-around times.
• Able to work independently, as well as part of a team, to achieve results.

Responsibilities

• Interact with other IT partner companies and distributors.
• Work as a team for Customers, Partners, and Account Managers in regard to the Partner Alliance Team invoicing and payment process.
• Processing and management of Softcat's Partner Alliance Team invoices.
• Dealing with general Customer, Partner and Account Manager enquiries.

Skills

Relationship building

Time management

Independent worker

Team collaboration

Tools

Microsoft Office

Job description

Softcat is seeking a Support Executive in the Public Sector Sales Support team. You will be an integral member of a busy sales support group, helping with a wide range of sales and back-office activities and liaising with partners and account managers.

The role emphasizes building relationships, handling inquiries, and supporting invoicing processes within the Partner Alliance Team. Hybrid working options are available to balance office and home-based days.