Partner Experience & Onboarding Specialist

Certified Angus Beef; Wooster (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Vacation days

Personal days

Paid holidays

Volunteer time off

Health insurance 90%

Dental & Vision

Job summary

Certified Angus Beef in Wooster, OH seeks an energetic onboarding & partner engagement professional to serve as the bridge between our brand and new retail/restaurant partners. You will deliver personalized onboarding experiences that build trust, engagement, and loyalty, collaborating with design, marketing, and other teams to fulfill onboarding resources.

The ideal candidate is a problem-solver who thrives in dynamic environments and can balance relationship-focused duties with process-driven

Qualifications

• Combination of education and experience that would provide required skills.
• Typical qualifications: Associate's or Bachelor's degree preferred.
• 3–7 years in customer success, account management, marketing support, brand engagement, project coordination, licensing, or related field.

Responsibilities

• Organize and manage licensing and branding information to ensure accurate onboarding.
• Proactively communicate with internal and external partners via phone, email, and written correspondence.
• Research, evaluate, and support branding opportunities for partners.
• Identify creative solutions to resolve challenges and strengthen brand trust.
• Coordinate with design, marketing, and teams to fulfill point-of-sale materials and onboarding resources.
• Develop personalized onboarding experiences reflecting licensee needs and goals.
• Contribute ideas to improve partner engagement and onboarding processes.
• Maintain high accuracy, responsiveness, and professionalism while handling multiple priorities.

Skills

Customer success

Account management

Marketing support

Brand engagement

Project coordination

Licensing

Education

Associate's degree

Bachelor's degree

Job description

Certified Angus Beef in Wooster, OH seeks an energetic onboarding & partner engagement professional to serve as the bridge between our brand and new retail/restaurant partners. You will deliver personalized onboarding experiences that build trust, engagement, and loyalty, collaborating with design, marketing, and other teams to fulfill onboarding resources.

The ideal candidate is a problem-solver who thrives in dynamic environments and can balance relationship-focused duties with process-driven