Partner Experience Lead: Portal & Growth

Alteryx; Sacramento (CA); On-site; USD 160,000 - 185,000; Full time

Job summary

Alteryx is seeking a strategic Partner Experience Manager to optimize the Partner Portal and partner journeys. You will own business roadmaps, governance, and adoption while collaborating with RevOps, IT, and Enablement to deliver scalable partner experiences.

The role focuses on content governance, access control, and self-service improvements that reduce manual work and improve partner engagement across lifecycle stages.

Qualifications

• Experience in partner, channel operations or partner experience roles.
• Ability to translate business needs into scalable processes and systems.
• Strong stakeholder management and cross-functional influence.

Responsibilities

• Serve as business owner for the Partner Portal including roadmap, governance, adoption objectives and partner program alignment.
• Own Partner Portal content governance, taxonomy, audience targeting and content lifecycle.
• Lead the partner lifecycle experience improvements across onboarding, support, self-service, content access and visibility touchpoints.
• Define and manage priorities for modernization of the Partner Portal and related partner interactions.
• Define role-based access, entitlements, audience targeting, content discoverability and governance across partner types and lifecycle stages.
• Prioritize improvements across partner enrollment, onboarding, approval, support intake and partner-facing workflows.
• Specify self-service capabilities including portal-enabled workflows for onboarding, support, quoting, ordering and access.
• Represent the Partner Portal in initiatives with IT for quote-to-order, case management, self-service and content access.
• Identify and translate partner/internal friction into scalable process, workflow, system or content-access improvements.
• Gather partner feedback via surveys and structured channels; translate into prioritized needs and follow-through.
• Lead Voice of Partner activities such as annual survey and advisory forums; synthesize findings into actionable recommendations.
• Support Partner Advisory Board planning and follow-through with PAO leadership.
• Define metrics for adoption, efficiency, and partner experience impact.

Skills

Partner operations

GTM operations

Cross-functional collaboration

Voice of partner

CRM systems

Strategic planning

Tools

Salesforce CRM

Salesforce Experience Cloud

PRM systems

Job description

Alteryx is seeking a strategic Partner Experience Manager to optimize the Partner Portal and partner journeys. You will own business roadmaps, governance, and adoption while collaborating with RevOps, IT, and Enablement to deliver scalable partner experiences.

The role focuses on content governance, access control, and self-service improvements that reduce manual work and improve partner engagement across lifecycle stages.