Partner Engagement Specialist

InScribe; Englewood (CO); Remote; USD 65,000 - 75,000; Full time

Job summary

InScribe, a growing remote EdTech company, is seeking a Partner Engagement Specialist to support higher education institutions by fostering community engagement and ensuring the success of their platform. This role requires a dynamic individual who thrives in a fast-paced startup environment, is organized, and possesses excellent communication skills. Join us to make a meaningful impact in education and elevate student success.

Benefits

Full benefits starting after one month

Paid family leave

Uncapped PTO

Opportunities for career growth

Qualifications

• 2–5 years in customer success or account management.
• Experience in a SaaS or EdTech environment.
• Passionate about higher education and inclusive communities.

Responsibilities

• Build strong relationships with partner organizations.
• Manage partner onboarding and lifecycle.
• Support community growth and partner training.

Skills

Customer Success

Account Management

Communication

Project Management

Education

Bachelor's Degree or equivalent experience

Tools

Google Suite

InScribe or similar community platforms

Job description

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Co-Founder and COO at InScribe - providing community-powered support for students, faculty, and staff.

Partner Engagement Specialist

Remote (USA) | Based in Denver, CO

About InScribe

InScribe, is a small but rapidly growing remote EdTech company based in Denver, CO that is looking for an experienced individual to help shape the future of our Partner Success team. We’re reimagining the student journey with a focus on engagement and belonging to promote success in higher education and beyond. Our platform helps students connect with peers and experts to ask questions, find answers, and share ideas—all in a vibrant online community.

Our Culture

We believe great people build great companies. We believe the right organizational culture is important and that having the right people is the key to our success. At InScribe, we value diverse perspectives, question the status quo, and embrace a culture where mistakes are seen as opportunities to learn. Our team is humble, curious, collaborative, and deeply passionate about improving education. If you’re someone who thrives in a startup environment and finds joy in both the work and the mission, you might be a great fit.

We are an Equal Employment Opportunity (EEO) employer. We value diversity because it strengthens our work and reflects the communities we serve. We strongly encourage individuals from underrepresented backgrounds in tech and higher ed to apply.

Your Role: Partner Engagement Specialist

At InScribe, we’re proud of how we support our partners. As a Partner Engagement Specialist, you'll work closely with higher education institutions to launch and sustain thriving communities, drive adoption, and ensure long-term success with our platform.

You’ll report to our COO and work alongside her, our VP of Product, and an experienced cross-functional team.

What You’ll Do

Partner Onboarding & Lifecycle Management

• Build strong relationships with partner organizations.
• Manage the full partner lifecycle: onboarding, implementation, and ongoing support.
• Guide partners through successful community launches and growth milestones through a thorough understanding of their goals and of our product.
• Coach partners on InScribe best practices to encourage adoption and self-sufficiency.
• Support users in need of help in our support communities and through our support email address (during regular business hours).

Community Engagement & Strategy

• Help schools build vibrant online communities that meet student needs.
• Regularly review community data and share success metrics and actionable insights.
• Facilitate meetings and training sessions with stakeholders - from end-users to executive leadership.

Collaboration & Process Improvement

• Collaborate cross-functionally with Product, Engineering, Sales, and Marketing.
• Gather partner feedback to help evolve the platform and our internal processes.
• Contribute to the development of resources, templates, and playbooks to enhance partner success.

Who You Are

• 2–5 years of experience in customer success, implementation, or account management in a SaaS or EdTech environment.
• Consider yourself a people person.
• Passionate about higher education and building inclusive online communities.
• Have actively participated in communities yourself and recognize what makes them thrive.
• Interested in technology and aren’t afraid to dig in and try new things.
• Enjoy engaging with a variety of stakeholders—from IT teams to campus leadership and even students.
• Organized and adaptable project manager who can juggle multiple priorities.
• Clear, concise communicator who thrives in both written and verbal formats.
• Self-starter who enjoys problem-solving and continuous improvement.
• Familiar with Google Suite; bonus if you’ve used InScribe or similar community platforms.

What We Offer

• Mission-driven culture and meaningful work impacting millions of students
• Environment where you can work quickly and without any red tape
• Full benefits starting the month after your start date
• Paid family leave
• Uncapped PTO
• Fully remote work environment
• Opportunities for career growth in a fast-paced startup
• Job Type: Full-time
• Location: Remote but based in Denver metro area
• Reports to: Chief Operating Officer
• Travel: Possible, but minimal
• Certificates/Licenses: Not required
• Physical Demands: Standard for remote computer-based work
• Salary Range: $65,000 to $75,000

Ready to build something meaningful in education? We’d love to hear from you. Learn more about us at inscribeapp.com/careers.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Higher Education

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