Partner Account Manager

Syspro

United States

On-site

USD 125,000 - 135,000

Full time

2 days ago

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Benefits offered by this job

13 paid holidays in 2026

20 vacation days

6 wellness days

401k from day one of hire

Health/Dental/Vision Insurance the第一月后

Life insurance

Bonus/ commission

Maternity and Paternity Leave

Job summary

SYSPRO is seeking a highly motivated Partner Account Manager (PAM) in the United States to drive revenue and pipeline growth through partner networks while deepening relationships and recruiting new partners. The PAM will ensure partners are enabled to market, sell, and deliver SYSPRO solutions, with a track record in complex software channels and ERP/SaaS environments.

You will lead joint business planning, marketing, and demand-generation, manage performance data, and coach partner

Qualifications

The minimum education is a tertiary qualification in Business Management, Marketing, and/or Finance.
At least 5+ years of experience managing partners at an executive level and selling enterprise solutions via strategic partner channels.
Proven ability to build credibility and trust with partner principals and sales teams.
Experience in complex software channel environments (ERP, SaaS, Manufacturing, or Distribution).

Responsibilities

Manage existing partner relationships with a focus on growing pipeline and joint business development.
Recruit, onboard, and enable new partners within the region.
Coordinate training, certification, and joint sales readiness activities.
Develop and execute joint marketing and demand-generation plans with partners.

Skills

Sales & negotiation

Partnership management

Analytical skills

Communication skills

Strategic thinking

Leadership

Fast-moving environment adaptation

Education

Tertiary qualification in Business Management, Marketing, and/or Finance

Tools

CRM software

ERP systems

Job description

Job Description

The Partner Account Manager (PAM) is responsible for driving revenue and pipeline growth through partners, deepening existing partner relationships, recruiting and developing new partners, and ensuring partners are fully enabled to market, sell, and deliver SYSPRO solutions. This role requires an experienced, highly motivated channel professional with a proven track record of building successful partnerships, generating demand, and driving measurable business growth in complex software environments. Experience supporting Manufacturing and Distribution customers is strongly preferred.

Job Description

Job Requirements

Minimum Level of Education

An appropriate tertiary qualification/certification in Business Management, Marketing, and/or Finance.

Minimum Experience

Minimum of 5+ years of experience managing partners at an executive level and selling enterprise solutions through strategic partner channels
Proven ability to build credibility and trust with partner principals and sales teams.
Experience in complex software channel environments (ERP, SaaS, Manufacturing, or Distribution)

Special Skills and Knowledge

Strong sales process, negotiation, and partnership management skills.
Strong analytical skills needed to review, analyze and present performance data.
Excellent communication, strategic thinking, and stakeholder management abilities.
Strong leadership qualities with the ability to train, mentor, and motivate partner organizations.
Ability to manage in a fast-moving, high-growth, transformation-driven environment.

Job Responsibilities

Partner Management & Growth

Manage existing partner relationships with a focus on growing pipeline, marketing activities, demo readiness, solution capability, training, certification, and overall business development.
Motivate partners to achieve sales objectives through incentives, collaboration, and continuous engagement.
Drive strong engagement between SYSPRO, the partner, and the end customer across all stages of the lifecycle.

Partner Recruitment & Ecosystem Expansion

Research, identify, recruit, and onboard new partners within the region.
Evaluate partner fit, capability, and strategic alignment to SYSPRO’s Americas GTM priorities.

Partner Enablement & Readiness

Ensure partners are fully equipped to market, sell, and deliver SYSPRO solutions in their region.
Coordinate training, certification, demo preparation, and joint sales readiness activities.
Help partners activate SYSPRO’s product positioning, AI story, industry capabilities, and subscription roadmap.

Business Planning, Marketing & Joint Execution

Develop a pragmatic, actionable Business Plan with each partner, including:
Key markets, target accounts, and territory focus
Lead generation programs, pipeline objectives, and sales/ARR targets
Joint GTM initiatives such as events, campaigns, and training
Map partner organizations to establish multiple engagement touchpoints across sales, delivery, and leadership
Develop and execute joint marketing and demand-generation plans with partners to create new leads and build qualified pipeline.
Work with partners and SYSPRO Marketing to identify and execute campaigns, events, webinars, and other lead-generation activities within assigned markets.
Track lead generation, pipeline creation, conversion, and other key performance indicators to measure the effectiveness of joint sales and marketing activities.
Establish a regular cadence with partner leadership teams to review progress, track KPIs, and ensure mutual accountability and success, relationship management & cross-functional collaboration.

Job Benefits