Part & WHSE Coord

Heavy Machines Inc; Norwood (AL); On-site; USD 30,000 - 45,000; Full time

Job summary

A machinery parts company in Norwood, Alabama is seeking a Warehouse Associate. Responsibilities include receiving and organizing products, operating forklifts, and providing parts assistance to customers. The ideal candidate should have strong organizational and customer service skills, along with at least two years of parts experience. Mechanical aptitude is a plus. This position involves a variety of warehouse tasks and interaction with customers, ensuring efficient parts support.

Qualifications

• Ability to handle stress associated with dealing with deadlines.
• Minimum of 2 years experience working in a parts background.
• Knowledge of shop tools and equipment is preferred.

Responsibilities

• Receive, count, and check in products from factories and vendors.
• Operate forklift to load and unload freight.
• Organize and maintain a neat and orderly warehouse area.
• Assist customers purchasing parts via the counter.
• Perform minor assembly and disassembly of parts.

Skills

Organizational skills

Time management

Customer service

Conflict resolution

Mechanically inclined

Education

High school diploma or GED equivalent

Job description

Responsibilities

• Receive, count and check in products from factories and vendors according to proper procedures. Label/identify and stock properly the product received.
• Operate forklift to load and unload freight
• Pull from stock and ship freight according to proper procedures. Arrange transport of parts via best carrier, prepare shipping labels, packing slips, and other required paperwork.
• Organize and maintain a neat, orderly warehouse area, along with required packaging materials and supplies.
• Assist with customers purchasing parts via the counter.
• Be familiar with inventory controls and ordering procedures.
• Communicate with customers regarding parts orders as necessary. Follow up on back orders.
• Perform minor assembly and disassembly of parts.
• Light mechanic work on small components.
• Route customer orders from other branches as required.
• Assist service department personnel with parts needs.
• Enter customer and branch orders into the computer.
• Be available for after-hours call outs.
• Take necessary steps to learn policies and procedures manual, parts manuals, part numbers, part assemblies and sub-assemblies and their location on the machines.
• Perform hot shot and local deliveries as required.
• Assist with inner office duties; answering telephone, filing, etc.
• Other duties may be assigned.
• Responsible for assisting the Parts Manager in the performance of his/her job duties, and to assure timely and responsive parts support to customers in the assigned area.

Qualifications

• Excellent organizational and time management skills. Ability to handle stress associated with dealing with deadlines
• Excellent customer service skills to include conflict resolution is required
• Mechanically inclined with knowledge of shop tools and equipment.
• Must be a Team Player
• High school diploma or GED equivalent
• Minimum of 2 years experience working in a parts background
• Preference given to candidates with a heavy truck parts and service background