Part-Time Visitor Center Concierge & Guest Experience Lead

City-of-Loveland---Loveland,-Co; Loveland (CO); On-site; USD 23,000 - 32,000; Part time

Job summary

The City of Loveland seeks a Visitor Center Associate to deliver exceptional customer service and concierge guidance about Loveland and the region. The role includes clerical tasks, cashiering, and merchandising with a flexible schedule (0-19 hours/week, weekends possible).

Responsibilities include assisting visitors, processing transactions, stocking displays, and supporting event setups while representing Loveland with accurate local information and hospitality.

Qualifications

• Two years of customer service and clerical experience with high public contact.
• Experience with computerized cash register POS and Microsoft Office.
• Retail merchandising experience preferred.

Responsibilities

• Enables excellent customer service and concierge guidance.
• Handles cash transactions and daily deposits accurately.
• Stocks, inventories, and displays merchandise.
• Provides clerical support such as typing, filing, and reports.
• Assists with special events and offsite representations.

Skills

Customer service

Clerical duties

Cashier experience

Merchandising

Microsoft Office

Education

High School diploma or GED

Tools

POS systems

Microsoft Excel

Microsoft Word

Outlook

Job description

The City of Loveland seeks a Visitor Center Associate to deliver exceptional customer service and concierge guidance about Loveland and the region. The role includes clerical tasks, cashiering, and merchandising with a flexible schedule (0-19 hours/week, weekends possible).

Responsibilities include assisting visitors, processing transactions, stocking displays, and supporting event setups while representing Loveland with accurate local information and hospitality.