Part-Time Optometric Assistant & Patient Experience Lead

Colonial Group; Shrewsbury (NJ); Sur place; USD 25 000 - 37 000; Temps partiel

Avantages offerts par ce poste

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Résumé du poste

Visionworks is seeking a friendly Visionworks Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice. You will guide patients through preliminary testing, intro the OD, and help educate them on eye health, products and services with a simple, human and bold approach.

Responsibilities include maintaining accurate patient records, assisting store operations, answering phones, restocking supplies, and ensuring a smooth patient experience from check-in to checkout.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsabilités

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Connaissances

Customer/patient experience

Formation

HS diploma

Description du poste

Visionworks is seeking a friendly Visionworks Clinical Specialist (CS)/Optometric Assistant to be the face of our Exam Practice. You will guide patients through preliminary testing, intro the OD, and help educate them on eye health, products and services with a simple, human and bold approach.

Responsibilities include maintaining accurate patient records, assisting store operations, answering phones, restocking supplies, and ensuring a smooth patient experience from check-in to checkout.