Part Time Veterinary Receptionist (Care Coordinator) - Tulare-Kings Veterinary Emergency Services

PetVet Care Centers; Visalia (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

401(k)

Pet discounts

Calm app & EAP

CE stipends

Grant Circle

Local hospital culture

Job summary

PetVet Care Centers Tulare-Kings Veterinary Emergency Services is seeking a part-time Care Coordinator to join our team. The role blends front-desk reception with patient and client service in a busy veterinary setting.

Responsibilities include greeting clients, scheduling, data entry in practice management software, handling emergencies, processing payments, and supporting hospital operations. Swing shifts on weeknights and weekends.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required, or equivalent.
• Front desk experience in a medical office format (veterinary, human, or hotel) preferred.

Responsibilities

• Provides excellent customer service in-person and over the phone.
• Manages lobby flow, schedules appointments and handles concerns.
• Handles basic medical emergencies for pets and owners, ensuring safety.
• Assists with medication pickups and information about services and products.
• Inputs data in practice management software, including billing.
• Supports retail operations and maintains records.
• Reconciles cash drawer and performs end-of-day duties.

Skills

Front Desk Experience

Customer Service

Education

High school diploma or GED

Tools

Practice management software

Job description

PetVet Care Centers' Tulare-Kings Veterinary Emergency Services is currently seeking a Part Time Veterinary Receptionist (Care Coordinator) to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people - providing exceptional and compassionate care at every stage - for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience - every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Tulare-Kings Veterinary Hospital provides comprehensive veterinary services with a commitment to high-quality care and community engagement. The team values collaboration and professional development.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Must have front desk experience in a medical office format either veterinary or human or at hotel front desk.

Schedule: Swing shifts as needed on weeknights and weekends

What We Offer

We care deeply about supporting our team members - professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support - including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle - a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$18-$19.50 USD

At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V