Part-Time Veterinary Receptionist (Care Coordinator) - American Pet Hospital

PetVet Care Centers; Modesto (CA); Vor Ort; USD 25.000 - 28.000; Teilzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Parental leave

401(k)

Pet discounts

Wellbeing support

CE stipends

Zusammenfassung

PetVet Care Centers' American Pet Hospital in Modesto, CA is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join their team. This role supports hospital operations and patient care with friendly front-desk service.

You will coordinate appointments, answer client questions, and assist with basic pet care workflows in a multilingual, compassionate setting. The position offers Monday–Friday 12pm–6pm, benefits, and opportunities to grow within a national network of hospitals.

Qualifikationen

• Applicants must be 18 years of age or older.
• Previous veterinary experience is required.

Aufgaben

• Provides excellent customer service in person and over the phone.
• Manages lobby flow, addresses concerns, and schedules appointments.
• Handles basic medical emergencies for pets and owners.
• Assists with medication pickups and inquiries about services and products.
• Inputs and manages data in practice management software, including billing.
• Assists with retail sales and maintains records.
• Reconciles cash drawer and performs end-of-day duties.

Kenntnisse

Customer service

Communication

Multitasking

Teamwork

Jobbeschreibung

PetVet Care Centers' American Pet Hospital is currently seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 400 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

American Pet Hospital in Modesto, California, is a full-service veterinary hospital in Modesto offering comprehensive care ranging from preventive medicine and dentistry to surgery and reproductive services—all under one roof. Known for its compassionate, client-focused approach, the team provides high-quality care in a welcoming, multilingual environment supported by in-house diagnostics, same-day appointments, and a strong emphasis on long-term patient wellness.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• Must have previous veterinary experience

Schedule

• Part-Time, Monday-Friday from 12pm-6pm
• Open availability

What We Offer

We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

Pay Range

$18—$20 USD

At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see ourprivacy noticefor additional information about our data practices.