Part-Time Veterinary Client Care Specialist

NVA General Practice; Canton (MA); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Employee discount

Job summary

Canton Veterinary Hospital in Canton, MA is seeking a Part-Time Client Service Representative for early morning and evening shifts with rotating Saturdays. The CSR greets clients, schedules appointments, checks in/out, and helps maintain a smooth flow of patients through the hospital.

Experience in veterinary medicine is required. The role offers growth opportunities and a supportive team in a fast-paced clinic; standing for long periods and some heavy lifting may be involved.

Qualifications

• Experience in Veterinary Medicine is required.
• Ability to multitask efficiently in a fast-paced clinic.
• Strong communication and client-service skills.
• Capacity to handle sensitive situations with empathy.
• Willingness to stand for long periods and perform light lifting.

Responsibilities

• Greets clients and determines needs while guiding them through the check-in/check-out process.
• Schedules client appointments and answers questions including callbacks.
• Maintains waiting area appearance and overall front-office organization.
• Assists hospital staff and doctors to maintain patient flow.
• Educates clients on services and products and answers routine questions.

Skills

multitasking

communication

empathy

active listening

time management

problem solving

teamwork

professional demeanor

Job description

Canton Veterinary Hospital in Canton, MA is seeking a Part-Time Client Service Representative for early morning and evening shifts with rotating Saturdays. The CSR greets clients, schedules appointments, checks in/out, and helps maintain a smooth flow of patients through the hospital.

Experience in veterinary medicine is required. The role offers growth opportunities and a supportive team in a fast-paced clinic; standing for long periods and some heavy lifting may be involved.