Part-Time Utility Billing Clerk I – Data & Customer Support

emcity; Eagle Mountain (UT); On-site; USD 32,000 - 52,000; Full time

Job summary

emcity is seeking an entry-level Bookkeeper to support utility billings and processing. The role involves assisting the public, balancing accounts, and updating customer data in our system.

Work under the Utility Billing Supervisor, with responsibilities including service transfers, terminations, new service connections, and adjusting bills as required. Typing skills and basic accounting knowledge are essential.

Qualifications

• High school graduate with accounting or bookkeeping background.
• No experience required.
• Knowledge of bookkeeping and general accounting techniques; PC and data entry software.

Responsibilities

• Assist the public with day-to-day tasks and inform management of account issues.
• Assist with service transfers, terminations and new service connects; help with forms and adjustments.
• Respond to customer questions in person, by phone, and electronically; provide policy-based information.
• Create work orders for water issues and coordinate with staff.
• Process solid waste requests and adjust accounts for trash rates.
• Update utility accounts in the computer system and ensure proper billing.
• Balance receipts with accounts receivable and monitor daily receipts.
• Monitor delinquencies and assist with collections as needed.

Skills

Bookkeeping basics

Data entry

PC proficiency

Typing

Education

High school diploma with accounting background

Tools

MS Excel

MS Office

Job description

emcity is seeking an entry-level Bookkeeper to support utility billings and processing. The role involves assisting the public, balancing accounts, and updating customer data in our system.

Work under the Utility Billing Supervisor, with responsibilities including service transfers, terminations, new service connections, and adjusting bills as required. Typing skills and basic accounting knowledge are essential.