Part-Time Universal Banker: Teller & Personal Banking

Beacon Bank

Worcester (MA)

On-site

USD 28,000 - 37,000

Part time

4 hours ago

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Job summary

Beacon Bank in Worcester, MA is seeking a Universal Banker to fulfill Teller and Personal Banking Representative duties. You will deliver an exceptional customer experience, process transactions, open new accounts, and proactively develop and expand customer relationships while promoting Beacon Bank's products and services.

You will educate clients on digital banking, ensure compliance with bank policies, and support branch initiatives.

Qualifications

High school diploma or equivalent required; Associate's degree or banking courses preferred.
Prior teller or sales experience in a goal-oriented environment.
Excellent oral and written communication skills.

Responsibilities

Provide an outstanding customer experience at all points of contact.
Build, retain, and expand customer relationships by recommending products and services to meet customer needs.
Educate and assist clients with digital banking services and recommend convenient banking options.
Handle complex customer issues, explain bank policies and procedures, and resolve service concerns.
Participate in outbound calling campaigns, branch initiatives and community involvement to develop new business.
Process financial transactions, maintain a cash drawer, and balance daily.