Entry-Level Universal Banker: Sales & Service Pro

Citigroup Inc.; Palatine (IL); On-site; USD 44,000 - 58,000; Part time

Job summary

Citigroup Inc. in Palatine, Illinois is seeking an entry-level Universal Banker to support sales and service activities in coordination with the customer service team.

The role aims to foster customer relationships, assist in basic account openings, process transactions, resolve service issues, and contribute to branch seminars and campaigns.

Part-time position; the posted full-time salary range is $44,170.00 – $57,630.00 with an hourly equivalent of $21.23 – $27.70, and benefits are available.

Qualifications

• 1-3 years of relevant experience.
• Retail banking or similar experience required.
• Clear written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve issues promptly.
• Support sales/service activities within the branch at seminars and campaigns.
• Adhere to controls to ensure safety of assets.
• Assess risk and ensure compliance with laws and Citi policies.

Skills

Retail Banking

Communication skills

Customer service

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Palatine, Illinois is seeking an entry-level Universal Banker to support sales and service activities in coordination with the customer service team.

The role aims to foster customer relationships, assist in basic account openings, process transactions, resolve service issues, and contribute to branch seminars and campaigns.

Part-time position; the posted full-time salary range is $44,170.00 – $57,630.00 with an hourly equivalent of $21.23 – $27.70, and benefits are available.