Part-Time Universal Banker: Grow Relationships & Sales

Citigroup Inc.; Florida; On-site; USD 57,308,000 - 74,198,000; Part time

Job summary

The Universal Banker at Citigroup Inc. is an entry level position supporting sales, products or service activities with the customer service team to build loyalty and increase sales to individual consumer clients.

Responsibilities include assisting in account openings, resolving service issues, handling transactions, and promoting products while adhering to bank policies and risk controls. This role is part-time in Palm Beach, Florida, with a $41,600.00 - $53,830.00 annual full-time salary range

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Retail banking experience

Communication skills

Experience 1-3 years

Education

High School diploma or equivalent

Job description

The Universal Banker at Citigroup Inc. is an entry level position supporting sales, products or service activities with the customer service team to build loyalty and increase sales to individual consumer clients.

Responsibilities include assisting in account openings, resolving service issues, handling transactions, and promoting products while adhering to bank policies and risk controls. This role is part-time in Palm Beach, Florida, with a $41,600.00 - $53,830.00 annual full-time salary range