Part-Time Universal Banker: Launch Your Banking Career

Citi; New York (NY); On-site; USD 44,000 - 58,000; Part time

Job summary

Citi in Palatine, Illinois seeks a Part-time Universal Banker (20 hours) to assist in sales and service activities with the customer service team. The role aims to foster relationships to build loyalty and increase sales for consumer clients.

Responsibilities include basic account openings, handling service issues, and referring opportunities to partners. Requires 1–3 years in banking and a high school diploma; on-site role with a defined salary range and benefits.

Qualifications

• 1–3 years of relevant experience in banking or retail.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transactions and resolve customer complaints/issues promptly.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security of customer and bank assets.
• Assess risk in business decisions, uphold Citi's reputation and safeguard clients and assets by driving compliance.

Skills

1-3 years of exp

Retail Banking experience

Communication skills

Education

High School diploma or equivalent

Job description

Citi in Palatine, Illinois seeks a Part-time Universal Banker (20 hours) to assist in sales and service activities with the customer service team. The role aims to foster relationships to build loyalty and increase sales for consumer clients.

Responsibilities include basic account openings, handling service issues, and referring opportunities to partners. Requires 1–3 years in banking and a high school diploma; on-site role with a defined salary range and benefits.