Part-Time Universal Banker — Hemet: Client Care & Sales

Citi; New York (NY); On-site; USD 44,000 - 58,000; Part time

Job summary

Citi Hemet Branch is seeking a Part-Time Universal Banker (20 Hours) in Hemet, California. This entry-level role supports sales, product, and service activities within the customer service team to build loyalty and drive growth.

Responsibilities include assisting with basic account openings, handling service requests, processing transactions, and identifying referral opportunities. The position emphasizes adherence to bank policies, risk controls, and customer satisfaction.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Relevant experience

Retail banking knowledge

Written and verbal communication

Education

High School diploma

Job description

Citi Hemet Branch is seeking a Part-Time Universal Banker (20 Hours) in Hemet, California. This entry-level role supports sales, product, and service activities within the customer service team to build loyalty and drive growth.

Responsibilities include assisting with basic account openings, handling service requests, processing transactions, and identifying referral opportunities. The position emphasizes adherence to bank policies, risk controls, and customer satisfaction.