Part-Time Universal Banker - Grow Customer Relationships

Citi; New York (NY); On-site; USD 50,000 - 65,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Life, accident & disability insurance

Paid time off

Job summary

Citi is hiring a Part-Time Universal Banker (20 Hours) at the Uniondale Branch in Uniondale, New York. The role supports customer service and sales activities within the branch, focusing on building customer relationships and increasing loyalty.

The position is on-site with responsibilities including basic account openings, service resolution, and processing financial transactions in line with bank policies. Excellent communication skills and prior retail banking experience are preferred.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education

High School diploma or equivalent

Job description

Citi is hiring a Part-Time Universal Banker (20 Hours) at the Uniondale Branch in Uniondale, New York. The role supports customer service and sales activities within the branch, focusing on building customer relationships and increasing loyalty.

The position is on-site with responsibilities including basic account openings, service resolution, and processing financial transactions in line with bank policies. Excellent communication skills and prior retail banking experience are preferred.