Part-Time Universal Banker: Elevate Customer Experience

First Merchants Corporation; Morgantown (IN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Base pay bonuses

Additional benefits

Job summary

First Merchants Bank is seeking a part-time Customer Relationship Representative (Universal Banker) to join our team. The role focuses on high-quality customer service, accurate banking transactions, and recommending products to meet customer financial needs.

You will balance cash and daily transactions, ensure compliance, protect customer privacy, and contribute to sales goals through product knowledge and referrals. Notary designation may be pursued.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of experience selling products or services.
• Minimum of 1 year of sales, banking and/or related experience.
• S.A.F.E. Act Registration required within 3 months of hire date.
• Ability to obtain Notary Public designation.
• Ability to multi-task in a fast-paced environment.
• In-depth knowledge of bank products/services is expected.

Responsibilities

• Provide excellent customer service by responding to banking transactions and inquiries.
• Balance cash, daily transactions, vault and ATM as needed.
• Ensure compliance with regulations and reporting requirements.
• Assist with opening and/or closing banking center operations.
• Sell bank products and refer customers to appropriate services.
• Train and coach staff on operational and sales tasks.

Skills

Customer service

Sales experience

Banking knowledge

Multi-tasking

Education

High School Diploma

Job description

First Merchants Bank is seeking a part-time Customer Relationship Representative (Universal Banker) to join our team. The role focuses on high-quality customer service, accurate banking transactions, and recommending products to meet customer financial needs.

You will balance cash and daily transactions, ensure compliance, protect customer privacy, and contribute to sales goals through product knowledge and referrals. Notary designation may be pursued.