Part-Time Universal Banker — Downtown Miami

Citi; Miami (FL); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citi in Miami, FL is seeking an entry-level Universal Banker to support sales and service activities in coordination with the customer service team. The role focuses on building loyalty through quality service and helping increase sales to individual consumer clients.

This part-time position requires a High School diploma, 1–3 years of retail banking experience, and strong written and verbal communication. Bilingual English/Spanish is preferred to serve diverse customers in the branch.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Bilingual English/Spanish speaking preferred.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Citi in Miami, FL is seeking an entry-level Universal Banker to support sales and service activities in coordination with the customer service team. The role focuses on building loyalty through quality service and helping increase sales to individual consumer clients.

This part-time position requires a High School diploma, 1–3 years of retail banking experience, and strong written and verbal communication. Bilingual English/Spanish is preferred to serve diverse customers in the branch.