Part-Time Universal Banker - Bilingual (English/Spanish)

Citigroup; Norwalk (CT); Sur place; USD 50 000 - 65 000; Temps partiel

Avantages offerts par ce poste

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Paid time off

Résumé du poste

Citigroup in Norwalk, CT is hiring a Universal Banker for an entry-level role supporting customer service and sales within the branch. You will assist with account openings, resolve service issues, and refer opportunities to partners while maintaining risk controls and compliance.

The position emphasizes strong communication, teamwork, and delivering friendly service to drive loyalty and periodic sales. Part-time schedule with Citi benefits.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsabilités

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Connaissances

Written and verbal communication

Formation

High School diploma or equivalent

Description du poste

Citigroup in Norwalk, CT is hiring a Universal Banker for an entry-level role supporting customer service and sales within the branch. You will assist with account openings, resolve service issues, and refer opportunities to partners while maintaining risk controls and compliance.

The position emphasizes strong communication, teamwork, and delivering friendly service to drive loyalty and periodic sales. Part-time schedule with Citi benefits.