Part-Time Universal Banker: Customer Growth & Service

Citigroup Inc.; Costa Mesa (CA); On-site; USD 48,000 - 62,000; Part time

Job summary

Citigroup Inc. in Costa Mesa, CA is seeking a Universal Banker to support sales and service activities for consumer clients. The role focuses on assisting with account opening, delivering service, and resolving issues within bank policies.

Entry-level position with 1-3 years of relevant experience, emphasizing strong written and verbal communication. Part-time hours and a salary range of $47,510 to $61,990 annually are offered, with hourly equivalents listed.

Qualifications

• 1-3 years of relevant experience
• Retail banking or similar experience required
• Clear and concise written and verbal communication skills

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Verbal communication

Written communication

Customer service

Education

High School diploma

Job description

Citigroup Inc. in Costa Mesa, CA is seeking a Universal Banker to support sales and service activities for consumer clients. The role focuses on assisting with account opening, delivering service, and resolving issues within bank policies.

Entry-level position with 1-3 years of relevant experience, emphasizing strong written and verbal communication. Part-time hours and a salary range of $47,510 to $61,990 annually are offered, with hourly equivalents listed.