Part-Time Bilingual Universal Banker (English/Spanish)

Citigroup Inc.; Norwalk (CT); On-site; USD 50,000 - 65,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

Paid time off

401(k) plan

Job summary

The Universal Banker is an entry level position at Citigroup Inc. in Norwalk, CT, focused on assisting in sales, products or service activities with the customer service team to foster relationships and loyalty.

The role supports branch operations and aims to increase sales from consumer clients. Responsibilities include opening accounts for existing customers, resolving service issues, processing transactions, and driving compliant, ethical banking practices while identifying opportunities for

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security of customer and bank assets.

Skills

Retail banking

Communication

Education

High School diploma or equivalent

Job description

The Universal Banker is an entry level position at Citigroup Inc. in Norwalk, CT, focused on assisting in sales, products or service activities with the customer service team to foster relationships and loyalty.

The role supports branch operations and aims to increase sales from consumer clients. Responsibilities include opening accounts for existing customers, resolving service issues, processing transactions, and driving compliant, ethical banking practices while identifying opportunities for