Part Time Unattended Retail Associate

Dartmouth College; Hanover (NH); On-site; USD 21,000 - 30,000; Part time

Job summary

Dartmouth College is seeking a Part Time Unattended Retail Associate in Hanover, NH. This 9-month term position supports the Dartmouth Dining vending program by stocking and servicing Smart Coolers, maintaining cleanliness, and delivering excellent customer service to students, faculty and staff.

Work hours are Monday, Tuesday, and Friday from 8:00 am to 4:30 pm. The role requires basic food service experience, strong organization, and reliable teamwork in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Two years of general food service experience.
• Must be able to qualify as a Dartmouth Approved Driver.
• Ability to work in a fast-paced operation and make decisions under pressure.
• Good interpersonal and communication skills with students, faculty and staff.
• Strong organizational skills and adaptability to changing details.
• Knowledge of sanitation regulations and ability to obtain sanitation certification (ServSafe).
• Familiarity with remote/mobile data terminals and computer operations.
• Commitment to a positive team environment and excellence.
• Ability to work nights and weekends as needed.
• Ability to work self-directed with minimal supervision and meet daily/weekly goals.
• Ability to lift, carry, and move up to 50 lbs regularly.

Responsibilities

• Stock Smart Coolers and restock inventory per planograms.
• Maintain cleanliness and sanitation of work areas and equipment.
• Perform basic maintenance and report issues to supervisor.
• Assist with deliveries and route duties between campus locations.
• Provide high-quality customer service to students, faculty and staff.

Skills

Food service exp

Interpersonal skills

Time management

Team collaboration

Sanitation knowledge

ServSafe certified

Driver qualification

Mobile data terminals

Physical stamina

Evening shifts

Self-directed

Safety awareness

Education

High school diploma or equivalent

Tools

Kiosk operations

Job description

Position Information

Position Title: Part Time Unattended Retail Associate

Position Number: 0000000

Hiring Range Minimum: Please inquire.

Hiring Range Maximum: Please inquire.

Location of Position: Hanover NH

Position Purpose: Under general supervision of the Manager or Supervisor, the Unattended Retail Associate ensures the efficient and continuous operation of the Dartmouth Dining vending program. Working as part of a team, stocks, maintains, cleans, and services Smart Coolers and associated cafe equipment. In addition, assists with the handling, storage, and transportation of food and products, ensuring that appropriate food safety standards are consistently maintained.

Required Qualifications

High School or equivalency

• Two years of general food service experience.
• Must be able to qualify as a Dartmouth Approved Driver.
• Demonstrated ability to work in a fast-paced operation and to make decisions under pressure.
• Good interpersonal and communication skills to deal effectively with students, faculty and staff
• Strong organizational skills and ability to shift attention to changing details
• Knowledge of sanitation regulations and policies and the ability to obtain a sanitation certification (ServSafe).
• Knowledge of computer operations and familiarity and comfort with remote/mobile data terminals.
• Must promote a positive work environment and be committed to achieving excellence in a team setting.
• Ability to work nights and weekends as needed or directed.
• Ability to effectively and efficiently work in a self-directed manner with minimal direct supervision while meeting daily and weekly goals.
• Ability to safely lift, carry and move short distances and up/downstairs 50lbs regularly.

Preferred Qualifications

• Prior retail food service experience, particularly with vending operations.
• Prior experience with kiosk or smart cooler operations.

FLSA: Non-Exempt

Employment Category: Temporary Part time

Schedule: Monday, Tuesday & Friday 8am to 4:30pm

Equal Opportunity Employer: Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check: Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Special Instructions to Applicants: This position is a 9-month term position. Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Quick Link: https://searchjobs.dartmouth.edu/postings/86853

Key Accountabilities

Stocking & Inventory Management

• Replenish Smart Coolers with fresh products according to planograms and inventory levels
• Rotate stock to ensure First-In-First-Out (FIFO) freshness and remove expired or damaged items
• Ensure product presentation is neat, organized, and visually appealing to customers
• Monitor product levels and report low inventory or stock-outs to the supervisor
• Conduct basic inventory audits and records restocking data using mobile reporting tools
• Assist Manager or Supervisor in monthly and annual product inventories as needed
• Put away product orders by unloading deliveries, checking for accuracy, and organizing stock in storage areas or vehicle
• Receive and verify inventory shipments, confirming product counts and inspecting for damage or defects

Percentage Of Time 10

leaning & Sanitization

• Wipe down exterior and interior surfaces of Smart Coolers using approved cleaning products
• Remove debris, spills, and expired items to maintain a clean and food safe environment
• Clean cooler vents, shelves, and doors regularly to ensure optimal operation
• Maintain cleanliness of the surrounding area, condiment station and provided microwaves and food service equipment
• Follow health safety standards for food-safe cleaning procedures

Percentage Of Time 10

Servicing & Basic Maintenance

• Perform basic troubleshooting of Smart Coolers (screen resets, jammed door, network connectivity); report complex issues to Manager or Supervisor. Inspect cooler functionality (temperature, lighting, display screens); report issues to Manager or Supervisor.
• Replace minor parts (shelf pins, labels, signage) as needed
• Report technical and maintenance issues that require escalation to the responsible supervisor or manager
• Document service issues as needed for tracking and follow-up
• Update planograms and stock pars using mobile tools
• 10%

Percentage Of Time 10

Route & Delivery Duties

• Visit all units daily or weekly as needed, prioritizing locations based on restocking needs
• Drive between locations using company vehicles to deliver products, restock storerooms, move equipment, transport other associates

Percentage Of Time 10

Customer Experience

• Interact regularyl with students, faculty and staff in various settings across campus including academic spaces, dormitories and services spaces Ensure coolers are accessible, well-lit, and presented professionally for a positive customer experience
• Respond courteously to customer inquiries or feedback when encountered

Percentage Of Time | 5

We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.

• Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
• Performs other duties as assigned.