Part-Time Transportation Route Lead

Gobeacon; Quincy (MA); On-site; USD 30,000 - 39,000; Part time

Job summary

Beacon Mobility is seeking a part-time Transportation Coordinator in the Boston area to supervise 30-60 drivers, plan efficient routes, and maintain daily communications and records. The role requires handling messages, ensuring policy compliance, and supporting drivers and clients in a busy office environment.

In addition to strong customer service and problem-solving skills, candidates should be comfortable with MS Office and mobile tools, and able to work a weekend schedule with in-person

Qualifications

• Must have prior supervising experience.
• Must be self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail-oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver's license.
• Must be able to work comfortably in a small and busy office environment.
• Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
• Must be flexible and adaptable with ever-changing assignments.
• Flexible schedule including early morning shifts.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across regions.
• Assign driver assignments reflecting knowledge of skills and performance.
• Receive, record, retrieve and deliver messages accurately; solve operational problems.
• Maintain compliance with company policies; develop driver skills.
• Provide back-up support for absent drivers.
• Build and maintain positive relationships with supervisees and clients.
• Develop professional rapport with customers including programs, guardians, and organizations.
• Maintain detailed records for monthly billing.

Skills

Supervising experience

Customer service

Detail-oriented

Problem solving

MS Office

SharePoint

Outlook

Excel

Word

Google Chrome

Android tablets

Job description

Beacon Mobility is seeking a part-time Transportation Coordinator in the Boston area to supervise 30-60 drivers, plan efficient routes, and maintain daily communications and records. The role requires handling messages, ensuring policy compliance, and supporting drivers and clients in a busy office environment.

In addition to strong customer service and problem-solving skills, candidates should be comfortable with MS Office and mobile tools, and able to work a weekend schedule with in-person