Overview
Provide excellent customer service and proctoring services to students and community members who visit the Testing Center.
Pay
$11/hour
Responsibilities
- Greet and welcome visitors of the Testing Center.
- Provide information as needed in person, by phone, or by email.
- Respond to questions and score interpretations for testing candidates.
- Assist testers with the check-in/check-out process as required by each exam.
- Maintain a friendly and calm environment for the Testing Center.
- Proctor and ensure test security of each exam.
- Make reservations for testing candidates.
- Assist with light-duty cleaning to ensure a safe environment for testing candidates.
- Take payments for proctoring fees.
- Maintain proctor certifications as required for each test sponsor.
- Assist with tasks as assigned by the Testing Center Director.
- Other duties as assigned.
Qualifications
- High school diploma required. Some college coursework is preferred.
- Ability to provide excellent customer service.
- Ability to multitask, learn quickly, and maintain confidentiality.
- Experience with computers and technology.
- Work well under pressure and be a self-starter.
- Work well as a team and contribute to the overall success of the Testing Center.