A local educational institution in Odessa, Texas, is seeking a Testing Center Assistant to provide customer service and proctoring services. This role includes greeting visitors, responding to inquiries, assisting with the testing process, and ensuring a calm testing environment. Candidates should have a high school diploma, excellent customer service skills, and the ability to multitask effectively. The position offers $11/hour with responsibilities in maintaining proctor certifications and light cleaning duties as needed.
Qualifications
High school diploma required. Some college coursework is preferred.
Ability to provide excellent customer service.
Ability to multitask, learn quickly, and maintain confidentiality.
Responsibilities
Greet and welcome visitors of the Testing Center.
Provide information as needed in person, by phone, or by email.
Respond to questions and score interpretations for testing candidates.
Assist testers with the check-in/check-out process as required by each exam.
Skills
Customer service
Multitasking
Ability to learn quickly
Confidentiality
Technology proficiency
Teamwork
Education
High school diploma
Some college coursework
Job description
Overview
Provide excellent customer service and proctoring services to students and community members who visit the Testing Center.
Pay
$11/hour
Responsibilities
Greet and welcome visitors of the Testing Center.
Provide information as needed in person, by phone, or by email.
Respond to questions and score interpretations for testing candidates.
Assist testers with the check-in/check-out process as required by each exam.
Maintain a friendly and calm environment for the Testing Center.
Proctor and ensure test security of each exam.
Make reservations for testing candidates.
Assist with light-duty cleaning to ensure a safe environment for testing candidates.
Take payments for proctoring fees.
Maintain proctor certifications as required for each test sponsor.
Assist with tasks as assigned by the Testing Center Director.
Other duties as assigned.
Qualifications
High school diploma required. Some college coursework is preferred.
Ability to provide excellent customer service.
Ability to multitask, learn quickly, and maintain confidentiality.
Experience with computers and technology.
Work well under pressure and be a self-starter.
Work well as a team and contribute to the overall success of the Testing Center.