Part-Time Test Center Proctor - Secure, Calm Exams

PSI Services LLC; Charleston (SC); On-site; USD 18,000 - 26,000; Part time

Job summary

PSI Services LLC is seeking a part-time Test Center Administrator (TCA) to oversee exam administration at our Charleston center. The role focuses on welcoming test takers, verifying identities, and ensuring a secure, smooth testing environment.

The position requires a high school diploma, US citizenship, and dependable customer service. Training is provided, with emphasis on accuracy, professionalism, and adherence to PSI policies.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication skills

Attention to detail

Basic computer skills

Microsoft Office

Calm under pressure

Education

High school diploma

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a part-time Test Center Administrator (TCA) to oversee exam administration at our Charleston center. The role focuses on welcoming test takers, verifying identities, and ensuring a secure, smooth testing environment.

The position requires a high school diploma, US citizenship, and dependable customer service. Training is provided, with emphasis on accuracy, professionalism, and adherence to PSI policies.