Part-Time Test Center Proctor & Customer Service

Pearson; St. Louis, Northern (MO, KY); Hybrid; USD 23,000 - 28,000; Part time

Job summary

Pearson VUE is hiring a part-time Test Administrator to join our team in St. Louis, Missouri (Sunset Office). Starting pay is $17.75 per hour plus eligible for accrued paid sick time. The role ensures secure exam delivery and superior customer service in a quiet testing environment.

Responsibilities include checking in candidates, verifying IDs, proctoring exams, and coordinating with internal departments to resolve issues. Hours are 12–17 per week with potential for more as needed.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Responsibilities

• Comply with all testing procedures and strictly adhere to company policies using careful judgment.
• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Skills

Customer service

Microsoft Office

Flexibility

Attention to detail

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Pearson VUE is hiring a part-time Test Administrator to join our team in St. Louis, Missouri (Sunset Office). Starting pay is $17.75 per hour plus eligible for accrued paid sick time. The role ensures secure exam delivery and superior customer service in a quiet testing environment.

Responsibilities include checking in candidates, verifying IDs, proctoring exams, and coordinating with internal departments to resolve issues. Hours are 12–17 per week with potential for more as needed.