Part-Time Test Center Proctor & Customer Service

Pearson; Philadelphia (Philadelphia County); Hybrid; USD 23,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental, Vision, Life

Short-Term Disability

401(k) with employer match

Employee Stock Purchase Plan

Tuition Reimbursement

Company-paid life insurance

Travel insurance

Job summary

Pearson VUE in Philadelphia, PA is hiring a regular part-time Test Administrator to provide secure exam delivery and superior customer service in a quiet testing environment.

Starting pay is $17.75 per hour and the role is benefits eligible from hire date. Schedule spans Mon–Sat, 7:00 AM–8:30 PM, about 2–3 Saturdays per month, totaling around 20 hours weekly.

Benefits include medical, dental, vision, life and 401(k) with employer match, tuition reimbursement, travel insurance and more.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
• Must be able to sit for long periods of time and escort candidates to and from testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Responsibilities

• Check in testing candidates, verify identification, and explain the exam process.
• Proctor / invigilate candidates while testing.
• Troubleshoot with internal departments to fix technical issues.
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
• Other duties as assigned.

Skills

Customer service experience

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Pearson VUE in Philadelphia, PA is hiring a regular part-time Test Administrator to provide secure exam delivery and superior customer service in a quiet testing environment.

Starting pay is $17.75 per hour and the role is benefits eligible from hire date. Schedule spans Mon–Sat, 7:00 AM–8:30 PM, about 2–3 Saturdays per month, totaling around 20 hours weekly.

Benefits include medical, dental, vision, life and 401(k) with employer match, tuition reimbursement, travel insurance and more.