Part-Time Test Center Proctor — Calm, Customer-Focused

PSI Services LLC; Duluth (GA); Hybrid; USD 19,000 - 25,000; Part time

Job summary

PSI Services LLC is seeking a part-time Test Center Administrator (Exam Proctor) in Duluth, GA. The role includes welcoming test takers, verifying IDs, setting up workstations, and supporting test administration with strict security and compliance.

Training is provided for an entry-level position. The position requires a high school diploma, US citizenship, strong communication, and the ability to stay calm under pressure.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Strong communication

Attention to detail

Calm under pressure

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a part-time Test Center Administrator (Exam Proctor) in Duluth, GA. The role includes welcoming test takers, verifying IDs, setting up workstations, and supporting test administration with strict security and compliance.

Training is provided for an entry-level position. The position requires a high school diploma, US citizenship, strong communication, and the ability to stay calm under pressure.