Part-Time Test Center Proctor

PSI Services; Maumee (OH); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

PSI Services in Maumee, OH is seeking a Part-Time Test Center Administrator to help maintain exam integrity and deliver a smooth test-taking experience. This entry-level role includes training and on-site duties on Fridays and Saturdays.

The position requires strong customer service and communication, basic computer skills, and the ability to stand for portions of the shift while supporting accessibility needs and security protocols.

Formación

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsabilidades

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Conocimientos

Customer service

Communication

Attention to detail

Calm under pressure

Basic computer skills

Stamina

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

PSI Services in Maumee, OH is seeking a Part-Time Test Center Administrator to help maintain exam integrity and deliver a smooth test-taking experience. This entry-level role includes training and on-site duties on Fridays and Saturdays.

The position requires strong customer service and communication, basic computer skills, and the ability to stand for portions of the shift while supporting accessibility needs and security protocols.