Part-Time Tenant Services & Community Support Specialist

Mt. Washington Pediatric Hospital; Des Moines (IA); On-site; USD 17,000 - 19,000; Part time

Job summary

YMCA of Greater Des Moines is seeking a part-time Service Center staff member to assist potential tenants with IFA and Section 42 tax credit applications, certify and recertify leasing processes, and maintain tenant relations. The role includes clerical duties, answering questions, and ensuring a welcoming environment for residents.

The position requires 3+ years in customer service, 21+ years old, and a CPR/First Aid certification.

Qualifications

• Minimum of 3 years of customer service experience.
• Must be at least 21 years of age.
• High school diploma or equivalent.

Responsibilities

• Assist tenants with leasing processes and required applications.
• Maintain tenant relations and address concerns per lease provisions.
• Monitor facility areas and respond to inquiries from tenants and visitors.
• Provide general clerical support and manage phones and messages.

Skills

Customer service

Communication

Education

High school diploma

Tools

CPR/First Aid

Job description

YMCA of Greater Des Moines is seeking a part-time Service Center staff member to assist potential tenants with IFA and Section 42 tax credit applications, certify and recertify leasing processes, and maintain tenant relations. The role includes clerical duties, answering questions, and ensuring a welcoming environment for residents.

The position requires 3+ years in customer service, 21+ years old, and a CPR/First Aid certification.