Part Time Teller I (Closing Shift)

Shell Federal Credit Union; San Francisco, Houston (CA, TX); On-site; USD 15,000 - 21,000; Part time

Job summary

Shell Federal Credit Union is seeking a part-time Teller in the Bay Area to handle member transactions and deliver friendly, professional service. You will process deposits, withdrawals, transfers and loan payments with accuracy, while balancing cash drawers daily.

Responsibilities include complying with Bank Secrecy Act and Shell FCU policies, completing annual training, and assisting members with services such as ATM/debit cards, check requests, address changes, and cross-selling products as

Qualifications

• Six months of cash handling experience preferred.
• Ability to provide friendly, professional service to members.

Responsibilities

• Process deposits, withdrawals, transfers and loan payments accurately.
• Balance cash drawer daily and maintain security of cash.
• Provide friendly, professional service and assist with member requests.

Skills

Cash handling

Customer service

Education

High school diploma or GED

Job description

Job Details

Job Location: Bay Area - Houston, TX 77058
Position Type: Part Time
Job Category: Banking

Shift Hours

• Mon-Wed 2PM - 6:30PM
• Thu & Fri 2PM - 7:30PM
• Sat 7:30AM - 1:15PM

Responsibilities

• Consistently meet all Shell FCU Service Commitments; Shell FCU Employee Creed and Shell FCU Service Distinctions.
• Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act.
• Required to complete annual training sessions as instructed or scheduled.
• Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance.
• Provide friendly, professional, and personal service to all members.
• Must be able to work the rotating opening, closing and Saturday schedule, as needed.
• Receives and processes member financial transactions, including but not limited to:
• Deposits, withdrawals, transfers, and loan payments; negotiate checks, process Cash Advances and Western Union transactions, process coin tickets.
• Work within assigned Teller I limits.
• Prepare CTR & SAR worksheets as required.
• Work to understand Shell FCU practices and procedures to help identify and prevent fraud.
• Handle cash and balance cash drawer daily.
• Investigates and resolves out-of-balance conditions immediately.
• Assist with preparing cash/coin shipments and orders for the branch.
• May assist in training new staff or the further development of team members.
• Assist members with their service needs related to, including but not limited to: Change of Address, issue/maintenance ATM & debit cards, check orders, safe deposit box.
• Cross-sell Credit Union products and services based upon member needs.
• Understand and comply with all procedures related to logs, including but not limited to:
• Dual control, buy/sells from the vault, night drop, mail log.
• Must take the initiative to assist with problem solving, troubleshooting and to provide support in all areas of the branch, as needed.
• Meet/exceed personal and branch goals.
• Assist the team with daily responsibilities as needed, including but not limited to: Following opening and closing procedures; Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault.
• Willing to assist the team at other branch locations, if needed.
• Performs additional duties as assigned.

Experience

• Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred.

Education & Training

• High school diploma or general education degree (GED).

Job Requirements

• Knowledge of Credit Union products and services.
• Welcoming and helpful demeanor.
• Must possess professional verbal communication skills.
• Ten-key calculator and basic computer skills.
• Accuracy with numbers and attention to detail are needed.
• Courtesy, tact, and diplomacy are essential elements of the job.
• Ability to work in an open-concept workspace/environment.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend and stand. May at times be able to lift, carry and/or move up to 55 pounds.

Working Conditions

Exposure to potential hazardous conditions-robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk.

Equal Opportunity Statement

Shell Federal Credit Union is an equal opportunity and an affirmative action employer and committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law.

This organization uses E-Verify in its hiring practices to achieve a lawful workforce.