Part Time Teller I (Opening Shift)

Shell Federal Credit Union; Fulshear, Katy (TX, TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Shell Federal Credit Union in Fulshear/Katy, TX is seeking a part-time Teller to service members and process transactions.

The role requires accuracy, cash handling, and friendly service; schedule is M-F 7am-11am and Saturday 7am-1pm, with potential shifts; prior cash handling experience preferred.

Qualifications

• Six months cash handling experience preferred.
• High school diploma or GED required.
• Ability to work part-time including Saturdays.

Responsibilities

• Handle cash and balance cash drawer daily.
• Process member financial transactions accurately.
• Assist members with service needs and cross-sell products.

Skills

Cash handling

Customer service

Verbal communication

Education

High school diploma or GED

Tools

Ten-key calculator

Job description

Job Details

Fulshear - Katy, TX 77494—Part Time—Banking—Schedule: M-F: 7 AM to 11 AM; Sat.: 7 AM to 1 PM.

Essential Job Duties and Responsibilities

• Consistently meet all Shell FCU Service Commitments, Shell FCU Employee Creed, and Shell FCU Service Distinctions.
• Accountable to maintain knowledge of and comply with all applicable rules and regulations within the scope of duties, including, but not limited to, the Bank Secrecy Act.
• Required to complete annual training sessions as instructed or scheduled.
• Perform job duties and responsibilities in compliance with Shell FCU policies, procedures, philosophy, and standards of performance.
• Provide friendly, professional, and personal service to all members.
• Must be able to work the rotating opening, closing, and Saturday schedule as needed.
• Receives and processes member financial transactions, including but not limited to:
  • Deposits, withdrawals, transfers, and loan payments; negotiate checks, process Cash Advances and Western Union transactions, and process coin tickets.
  • Work within assigned Teller I limits.
  • Prepare CTR & SAR worksheets as required.
  • Work to understand Shell FCU practices and procedures to help identify and prevent fraud.
  • Handle cash and balance cash drawer daily.
  • Investigate and resolve out-of-balance conditions immediately.
• Assist with preparing cash/coin shipments and orders for the branch.
• May assist in training new staff or in the further development of team members.
• Assist members with their service needs related to, including but not limited to:
  • Change of Address; issue/maintenance of ATM & debit cards; check orders; safe deposit box.
• Cross-sell Credit Union products and services based upon member needs.
• Understand and comply with all procedures related to logs, including but not limited to:
  • Dual control, buy/sells from the vault, night drop, mail log.
• Take the initiative to assist with problem solving, troubleshooting, and to provide support in all areas of the branch as needed.
• Meet/exceed personal and branch goals.
• Assist the team with daily responsibilities as needed, including but not limited to:
  • Following opening and closing procedures.
  • Daily balancing of the coin machine, vault, ATM, and card machine; closing SDB vault.
• Willing to assist the team at other branch locations if needed.
• Performs additional duties as assigned.

Qualifications

Knowledge and Skills

• Able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

• Six months of cash handling practice acquired through direct Credit Union/Banking or retail experience is preferred.

Education / Training

• High school diploma or general education degree (GED).

Job Requirements

• Knowledge of Credit Union products and services.
• Welcoming and helpful demeanor.
• Professional verbal communication skills.
• Ten-key calculator and basic computer skills.
• Accuracy with numbers and attention to detail.
• Courtesy, tact, and diplomacy are essential.
• Ability to work in an open-concept workspace/environment.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend and stand. The employee may at times be required to lift, carry, and/or move up to 15 pounds.

Working Conditions

Exposure to potential hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to be followed to minimize risk.

Shell Federal Credit Union is an equal opportunity and an affirmative action employer and is committed to providing equal opportunity for all employees and applicants for employment, without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, protected veteran status, mental and/or physical disability, pregnancy, or any basis prohibited by State or Federal law.

This organization uses E-Verify® in its hiring practices to achieve a lawful workforce.